Head Of Operations

Carsales.com.au

We're all about making buying and selling a great experience

For 25 years we’ve been evolving with the new economy to help people choose how they move today and tomorrow.

We started out with the idea of digitising print classifieds back in 1997 when we thought that ‘this internet thing might actually be starting to take off’. Fast forward to today and we’re an ASX 100 business and a global leader in digital marketplaces – with over 1700 talented people working across Australia, New Zealand, Chile, Mexico, Brazil, South Korea, the USA, China, Malaysia and Thailand.

And don’t let our name fool you – we might have the word “car” in there, but we’re about so much more.

When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different departments and small enough to connect authentically with leadership.

Not something you’d expect from one of the country’s biggest tech companies, is it?

There are a lot of things to love about carsales. Our uniqueness comes from having the rare combination of being able to provide all the benefits of a big tech company – being growth, security and resource – coupled with the feeling of a small organisation, which gives agility, opportunity and autonomy to our people. We’re a place where you can truly move your career forward and we’re proud to offer a dynamic workplace experience which transcends a mere list of perks and benefits.

The Group Operations Manager will play a crucial role in overseeing our retail, online and wholesale operations, ensuring operational efficiency, profitability, and high standards of customer service. This individual will lead our operations team, streamline processes, manage inventory, and drive strategic initiatives to enhance business performance and growth.

• 🔄 Process Management and Ongoing Improvement
  

  Manage and improve organizational processes to minimize complexities and increase productivity

• 💼 Execution and Project Management
  

  Plan and deliver project plans by managing people, resources, budget, and timelines, to support the organization’s goals

• ✅ Stakeholder Engagement
  

  Partner with stakeholders to understand specifications, business requirements, and communicate insights

• 👥 Collaboration
  

  Works with others by being open, clear in communication and listening to achieve goals

• 🧩 Creativity
  

  Generates multiple innovative/new/novel ideas to solve a problem

• 🧮 Numerical problem solving
  

  Works with numerical information and performs mathematical calculations to solve problems