At Bunnings, you'll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference - to our customers and the communities where we live and work.
About the role:
In this role you are responsible for facilitating, promoting, and coaching Injury Management best practice with a strong focus on supporting our injured team members in their recovery, stay at or return to work journey from Psychological Injury.
This role will work cross nationally and report into the National Manager Injury Services.
This role is a hybrid role where you be working from our support office, attending and working from our sites, some regional, as well as having the opportunity to work from home.
What's involved:
- Provide early and ongoing Injury Management support to our injured team members and ensure we are meeting our workers compensation legislative requirements and uphold best practice Injury Management principles
- Provide cross national support for Psychological Injury claims
- Be the key point of contact to our insurer, our injured team members, their site leaders and medical team to coordinate, monitor and support progressive return to work strategies and positive claim outcomes.
- Facilitating return to work meetings, medical case conferences and claims reviews to negotiate effective recovery and claims outcomes
- Follow Injury Management policies and procedures in line with legislative requirements and the Injury Management self-insurance audit program
Who we're looking for:
Our ideal candidate will have a background in allied health and case management with a specific interest in supporting team members with a Psychological Injury. You will be passionate about all things safety and Injury Management and genuinely care about Injury Management and recovery at work.
You'll be a self-starter with a customer centric approach and the ability to influence and problem solve with a range of both internal and external stakeholders.
You'll need:
- Tertiary qualifications in allied health with experience in Injury Management of Psychological Injury
- Previous experience managing complex injuries or Psychological Injury claims within a very fast paced environment
- Previous experience in Occupational Rehabilitation (desirable)
- Knowledge and advanced understanding of self-insured workers compensation and Injury Management legislation (desirable)
- Strong planning, organisation, negotiation, conflict resolution, and interpersonal skills
- Ability to maintain effective partnerships (specifically external - insurers/ regulators)
- Proficient computer literacy across the Microsoft Suite
You'll be part of a workplace where you'll feel like you belong.
There's so much on offer when you're part of the team. Our flexible and informal work environment helps bring balance between work and home. Then there's the fun stuff like team discount at Bunnings and other Wesfarmers brands, incentives, discounts from corporate partners (such as private health insurance) and cost price food and drinks at the Bunnings café. We also offer 12 weeks paid parental leave, regardless of gender, and you will have the opportunity to create a real difference in your community and environment. Join us and experience Bunnings from the other side of the counter.
Please note that if your application progresses to the reference check stage, you may be required to submit a police check. If your search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.