AddressLocation: Docklands
Role Type: Full time Ongoing
Remuneration: $100,288.50 - $110,461.65 super inclusive
About us:
Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and focuses on achieving our best in a healthy and supportive environment. If you are passionate about putting the customer first, thrive on being part of an inclusive and united team, please read the detailed position description document to understand our values and focus.
We are committed to building a workforce that reflects and represents the vibrant and diverse communities where we work, teach and study. We welcome First Nations people, people of all genders, ages, cultures, religions, disabilities, sexual orientations, family structures and those with caring responsibilities. Our culture celebrates diversity and prioritises wellbeing and belonging, ensuring our people can thrive.
About The Role:
The International Admissions Co-ordinator will work closely with the Manager of the Enquiries and Admissions HUB to provide efficient, compliant support and advice to onshore and offshore International Students, agents, and staff in relation to Admissions and Enrolment for International programs.
The role involves managing various aspects related to International Students, including overseeing the deferment, cancellation, and defaults of studies, as well as addressing student hardships and managing scholarships and refund processes. Coordinating orientation and enrolment activities for International Students. Ensuring compliance and accurate reporting to the Department of Home Affairs, particularly through PRISMS, is a key responsibility, encompassing tasks such as updating course details and handling fee payments. Additionally, managing commission arrangements with agents, collaborating with teaching areas on CRICOS registration, and providing regular reporting to the Department of Jobs, Precincts and Regions (DJPR) are crucial duties. This role requires providing data for annual compliance reports and updating PRISMS, along with closely collaborating with the student success team to resolve student issues effectively. Collaboration with the Compliance team to maintain the Institute's risk rating and managing systems and processes to ensure database accuracy are also integral. Adherence to company, state, and commonwealth legislations and requirements is paramount throughout these responsibilities.
We are excited about you because you have:
- Experience in International Admissions is necessary.
- Outstanding communication and interpersonal skill.
- Highly developed customer service focus.
- Excellent organizational skills & attention to detail.
- Awareness and appreciation of cultural differences.
- Ability to remain calm under pressure.
- Positive attitude.
- A strong sense of ownership and drive to succeed.
We can offer you:
- Attractive work-life balance and flexible work options
- Free onsite parking for most campuses
- Professional development programs
- Fitness Passport Program with exclusive access for you and your family to 230+ locations Australia wide
- Counselling support (EAP) and Health & Wellbeing initiatives throughout the year
- Meaningful work that drives positive social impact
- The opportunity to build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia.
Things we will require from you:
- Relevant compliance documents including Working with Children Clearance (WWCC), current police check, certified right to work documentation
- Certified vocational qualifications and certified transcripts (as listed in resume and relevant to the position)
If this sounds like the role for you, we invite you to apply by clicking on 'Apply for this job/Apply now'.
If you have any accessibility requirements to participate in the recruitment process, or are experiencing technical difficulties applying for this job please contact *******@kangan.edu.au
Only applications from candidates with valid working rights will be considered. We are a child safe and equal opportunity employer and therefore the successful candidate will be required to hold a current Working with Children check clearance.
Bendigo Kangan Institute acknowledges that their campuses are located on the ancestral lands of the Djaara people of Dja Dja Wurrung, Wurundjeri Peoples of the Kulin Nations, Yorta Yorta Nations and the Gunaikurnai people. The Institute respects their Elders past present and emerging and cultural heritage, and we recognize their continuing connection to land, waters, and culture.
Applications close 11.59pm 2 June 2024
Applications will be assessed continuously - interviews may commence prior to advertised closing date.
NOTE: Bendigo Kangan Institute reserves the right to withdraw this advertised position at any stage.
