Junior Intake Officer

About AHP

AHP is a leading staffing solutions company specializing in Nursing, Allied Health, Aged Care & Medical sectors with over 1000 employees across 4 offices & multiple client facilities across Australia.
  
Our Disability & Home Care team is a nationally registered service provider in the NDIS and HCP sectors. We are proud to be a one-stop solution for all allied health needs. We offer services and support in all eight states and territories. AHP is proud to work with some of Australia's best qualified healthcare clinicians.
  
We have over 500 allied health clinicians across our divisions! Our team of dedicated professionals work together to provide high quality, personalised staffing solutions to clients and healthcare professionals alike.
  
We are looking for a Junior Intake Officer with the passion, drive & commitment to build their career at AHP! 

About the role

• Supporting participants with their journey navigating Allied Health Services in the Disability, HCP, CHSP and Medicare sectors 
• Being a first point of contact for participants and families seeking access to services
• Working in partnership with the participant to understand their needs and expectations 
• Processing NDIS Referrals
• Matching services with participant care needs
• Network with Participants and community organisations who work with people with a disability, illness or injury, to explain our services
• Managing and completing Service Agreements against participant requirements
• Managing and prioritising tasks to be completed at a timely manner

Here at AHP we like to do things differently and you have a real opportunity to bring new ideas & concepts to the role & shape the future of our Disability & Home Care sector!

About you

• You are empathetic and passionate about working with a vulnerable community
• High energy and a great work ethic
• You are customer focused with a dedication to providing excellence in service
• Previous experience in a customer service or administration focused role
• Ability to build relationships with internal and external stakeholders
• Exceptional time management skills
• Ability to work under pressure and meet strict deadlines
• Great customer service attitude
• Ability to take initiative and work within a supportive team environment
• Experience in the Healthcare or Disability sector is beneficial

This is a great opportunity for you to kick start your career, build your brand & grow your skills within our intake team! If you are passionate about helping people and have a relentless work ethic, you will flourish within AHP! 

What else can we tell you?

AHP is a leading brand in the disability space, and we are looking for people who share our vision to offer a world class service! As well as ongoing opportunities for learning and development, we like to have fun & encourage our team to do the same!