Key Account Manager

A career with Viva Energy is more than just a job. It’s an opportunity to be part of something bigger.  Join a team committed to supporting our evolving energy needs as we help to build a secure and sustainable energy future. Our plans for the future support a transition to sustainable, lower carbon energy solutions. We’re also developing our convenience and mobility division, with our recent acquisitions of Coles Express and OTR positioning us as one of the leading national convenience retailers.  At the heart of our plans is people power.  People who want to grow and evolve with us.  People with the brightest minds, boundless energy, new perspectives and the passion to take Viva Energy and their careers forward.

Will you be part of the solution?

Reporting to the National Sales Manager – Shell Card, you will manage a large customer base of both commercial and Fleet Management Organisations (FMO’s) Australia wide.  The role will see you manage an existing customer base and seek new opportunities from them, as well as securing new customers. You will have autonomy in the role, and be responsible for executing customer sales strategies to deliver Viva Energy’s growth aspirations across our growing retail network.  The role will require you to work closely with departments across the organisation, and build strong relationships to unlock value. You will be part of a team that works closely together to leverage knowledge, skills and experience, along with the broader Viva Energy organisation that shares a common purpose, helping people reach their destinations.

Your responsibilities will include:

• Developing and managing existing customer relationships
• Managing day to day operational requirements for customers
• Seeking out and converting growth opportunities
• Following a strong sales process to achieve your targets
• Develop Strategic plans for all key customers
• Commercial accountability to structure deals, including complex negotiations
• Tender response development and negotiation through to completion
• Identifying opportunities to meet customer needs (existing and future)

• Possess a solid understanding of a strong safety culture developed through your experience.
• Highly experienced sales professional with a proven track record in business development, sales and managing large accounts.
• Have a strong growth mindset, be highly commercial with experience understanding contracts and pricing, with proven ability to identify new opportunities and maximise growth.
• Be a strategic thinker with strong commercial acumen to create new solutions for clients.
• A knack to build and retain relationships with clients, and feel comfortable presenting to senior executives of major companies.
• An understanding of the Fleet Management Organisation’s would be beneficial but not essential.
• An understanding and be comfortable working across internal teams, to ensure operational excellence for your customers, displaying a “customer obsessed” attitude.  
• Importantly, you will be forever asking and challenging yourself on how else you can add value to customers and prospects.

About us

It’s an exciting time to join Viva Energy, as we play our role in securing Australia’s fuel supply while preparing for the lower carbon energies of tomorrow. Our goal is to support the world's evolving energy needs and achieve net zero by 2050.

Did you know that Viva Energy is a leading convenience retailer, commercial services and energy infrastructure business, with a history spanning more than 120 years in Australia?  The Group operates a convenience and fuel network of more than 700 stores across Australia, and exclusively supplies Shell fuels and lubricants to a total network of more than 1,300 service stations.

Viva Energy owns and operates the strategically located Geelong Refinery in Victoria, and operates bulk fuels, aviation, bitumen, marine, chemicals, polymers and lubricants businesses supported by more than 20 terminals and 60 airports and airfields across the country.

Our culture

Join a team that values diversity. Viva Energy is a great place to be yourself. We believe in our people, trust in their positive intentions, and empower everyone to amplify their voice across the business. We value inclusion because that’s how we get the best outcomes.

Awarded the WGEA Employer of Choice for Gender Equality five years in a row highlight that we are driven by our people and continuing our focus on making Viva Energy reflect the ever-changing face of Australia.

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.

At Viva Energy Australia, we believe flexibility is the new normal. So much so that we have developed and embedded our flexible working philosophy called ‘Viva Flex’. We are open to flexibility options including part-time, job-share and flexibility in start and finish times. We are happy to explore what this could look like for you during the recruitment process.