AddressJob details
Position status Fixed Term Temporary Position type Flexible full-time Occupational group Administration Classification AO5 Workplace Location Brisbane Inner City Job ad reference QLD/553262/24 Closing date 07-Apr-2024 Yearly salary Fortnightly salary Total remuneration Salary Other Job duration to 30.06.24 with possible extension Contact person Mandy Scott Contact details 07 3007 4566
Access the National Relay Service
- Deliver learning and development activities including information sessions, workshops, and training to facilitate effective, consistent and informative customer service delivery.
- Design, develop and review appropriate training and training materials on business systems, policies and procedures that assist staff to understand and apply their knowledge and training to practical workplace situations.
- Coordinate the planning, administration, and resources necessary to prepare and deliver learning and development activities within agreed timeframes and to specified outcomes.
- Evaluate and recommend suitable external training providers and facilitators to deliver training with an emphasis on providing value for money, consistency, and quality outcomes.
- Provide advice on contemporary training practices and methodologies to senior management and if appropriate adapting or modifying to suit individual locations and learning needs.
- Evaluate internal and external learning and development activities and regularly monitor feedback to assist improved training methods and outcomes.
- Conduct training needs analyses and develop relevant training plans.
- Lead and ensure you establish and maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day-to-day operations.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
- applicant-guide (Word, 1.00MB)
553262 24 Role Description (Word, 1.01MB)
*
