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Form of workAbout The Role
As a Lending Services Officer your ultimate responsibility is to provide superior service and support to our internal and external customers while working individually or in a team environment. Our aim is to ensure all allocated tasks are completed accurately and in a timely, efficient manner whilst complying with all Auswide Bank policies and procedures.
On the job training and support will be provided within a friendly team environment.
Key Responsibilities:
Day to day your role will include administration duties within the Releases sub team, which include, but not limited to:
- Produce & complete Mortgage Discharge documentation
- Process Account Closures
- Generate Payout Figures
- Produce reports
About You
As well as having excellent and effective problem solving, time management and communication skills, the following would be beneficial:
- Impeccable accuracy and attention to detail
- Sound Microsoft Office Skills in particular Excel & Word
- Ability to gain knowledge of our core banking system – Ultracs
- Willingness to work towards knowledge of relevant Auswide Bank’s Legislative requirements
- Work towards attaining a sound skill set in Six Sigma, Nintex & SharePoint
- Be organised, self-motivated and have the ability to work with limited supervision or instruction
- Ability to work efficiently & effectively both independently and within a team
Previous experience in Banking and/or knowledge of conveyancing an advantage but not necessary.
About Auswide BankEstablished in 1966, Auswide Bank's mission has been to provide a convenient, high-quality alternative to the big banks and to put customers first.
Now more than 55 years on, we continue to help Australians achieve home ownership, create wealth and access banking and financial services - making lives easier.
Through outstanding customer service and quality products, Auswide Bank has achieved a national presence, made possible by mutually beneficial partnerships and relationships, an online lending platform and our network of branches across Queensland. We know it's the small things that make us different and are proud to offer award winning products, genuine customer service and a Queensland based contact centre.
We are an equal opportunity employer committed to reflecting the diversity of the communities in which we operate. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities.
About Our Benefits
- (4) weeks annual leave plus (1) Wellness Day per financial quarter for all eligible staff*
- (2) Special Volunteer paid days per year for eligible staff who wish to volunteer and support the community
- Employee Assistance Program (EAP) and various Health & Wellbeing programs
- Bank Staff Share Plan options and Years of Service Recognition program
- An extensive range of discounts and benefits associated with the Bank’s financial products
- Discounts with various business partners
- A complete range of generously subsidised corporate uniforms
How to apply
This is an exciting opportunity which has become available in our Bundaberg Head Office. If you are up for a challenge, have a real keen interest in helping people, and desire to build your career with a Trusted Australian Bank – then we encourage you to apply today!
The successful candidate will be subject to satisfactory background checks including Criminal History, Bankruptcy, ASIC Banned & Disqualified Persons and Employment Verification Checks.
