Address
Form of work
SalaryThe Company
Join a national Managed Service Provider specialising in small to medium sized businesses providing everything from Cyber Security Services, Cloud Services & Managed IT Services.
The Role
Due to growth, an entry level helpdesk position AND an experienced Level 1-2 helpdesk role are available. You will be the first point of contact for users providing Level 1 -2 support across networking, software/applications & hardware.
Responsibilities include:
- Attending user sites when required, mixture of remote & onsite support.
- Installing, configurating & updating of desktop applications
- Responding to tickets/request from users
- Supporting Microsoft office 365 suite & Windows
- Escalation of issues to next level of support
Required background / knowledge / experience / personal qualities
- General knowledge of technical infrastructure
- Provide a high level of customer service to all clients
- Strong written & verbal communication skills
- Great attitude towards new challenges & professional development
- Driver's license.
By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.
