AddressLibrary Services Officer
Casual - Multiple positions available across Moe, Morwell, Churchill and Traralgon
Salary: $47.56 per hour plus 11% superannuation
Department: Active Communities & Partnerships
Do you want to make an IMPACT?
About this Role
As a Library Services Officer you will be responsible for delivering excellent customer service as the first point of contact for visitors to our Latrobe City libraries.
You will manage the day-to-day customer service interactions with Latrobe City’s library patrons and visitors, including accurately processing payments and providing information to customers.
In this role, you will have the opportunity to undertake a range of activities including:
- Advising on digital resources
- Presenting story time and other programs
- Recommending great reading
- Preparing interesting display
- Accurately processing payments
About You
For this position we are seeking enthusiastic individuals with great communication skills and a passion for providing high-level customer service.
You will have:
- Demonstrated experience working in Public Libraries or in a professional customer service environment
- A high-level commitment towards working as a part of professional librarian in a small team environment
- Excellent interpersonal skills and customer service skills
- Ability to follow the procedures and processes associated with a community library environment, and deliver library programs
- Digital literacy skills, including the ability to use library management systems and Microsoft Office application
All successful applicants are required to apply for and satisfactorily obtain a National Police Check and hold a valid employee Working with Children Check.
Go Further at Latrobe City Council
A career with us begins with a desire to empower and make positive change within our Latrobe City Community. At council you will get stuck into interesting work and experience growth as you see the impact you make unfold right in front of you.
Why work for us?
At Latrobe City Council we are an equal opportunity employer who invests heavily in our employees.
We offer a range of training and Personal Development opportunities including a Structured Leadership Development Program and study assistance.
At LCC you will enjoy flexible working options, we offer benefits such as salary packaging and access to our health and wellbeing programs.
We want you to join our team and provide the best services possible for a fast-growing regional municipality in the heart of Gippsland.
To apply
Visit www.latrobe.vic.gov.au/careers to submit your application.
Applications will close at 11.59 PM Thursday 18th April 2024.
For more information contact Leanne Scott, Team Leader Customer Experience & Libraries - East on 0417 238 *** for a confidential discussion.
Diversity and Inclusion
At Latrobe City Council we value workforce diversity and inclusion, where individual uniqueness is embraced. We value diverse life experiences and the perspectives of our people, whilst providing high-quality services to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexuality.
At Latrobe City Council we are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background. Council's Indigenous Employment Program is available to support Aboriginal and Torres Strait Islander descent applicants and can be contacted at ***************@latrobe.vic.gov.au or by calling 1300 367 700.
We at Latrobe City Council strongly encourage people with disability and diverse backgrounds to apply for our roles. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Careers team via email at *******@latrobe.vic.gov.au or call 5128 6113 noting your preferred method of communication and contact details and a member of the team will be in touch.
Latrobe City Council is an equal opportunity employer and works in the interest of the safety of children and young people. Our recruitment processes reflect this commitment.
