Manager Sales and Product Development

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Manager Sales and Product Development
Salary:
PSCSAA2022 Level 7 $128,077 - $136,891 pa plus super
Location:
Karrakatta
Pillar/directorate:
Customer Sales and Support
Branch:
Sales
Tenure:
Permanent - Full Time
Position Number:
KEX009
Closing Date:
2024-01-15 10:00 AM (YYYY-MM-DD)
Attachments:
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The Metropolitan Cemeteries Board (MCB) are the caretakers of Perth’s cemeteries, entrusted to commemorate the lives of Western Australians now and into the future. We respectfully help family and friends honour the lives of loved ones and safeguard memories for future generations.
We have one permanent full-time position available for an experienced Manager Sales and Product Development at Karrakatta Cemetery.
About you

• You’ll have outstanding customer service delivery and sales experience, with the ability to instil this approach within a sales team working in a challenging industry.
• You balance the need for commercial success with providing understanding and care to the community.
• Your data and research-based insights lead to innovative approaches to cater for the product and service needs of the community.
• You will align with our values of Compassion, Respect, Understanding and Integrity.

About the role
We are seeking a compassionate person who is passionate about Sales and customer service to provide a seamless and high-quality service to customers in our beautiful cemeteries.
The Manager Sales and Product Development will be responsible for:

• Leading the identification, establishment, benchmarking and continuous improvement of the organisation’s key metrics in relation to product, customer, service and channel performance.
• Managing teams with a diverse range of responsibilities with a focus of fostering a culture of high performance.
• Developing and managing relationships with internal and external customers, business partners and stakeholders.

Why you want to work at the Metropolitan Cemeteries Board
The MCB is an organisation with heart. Our work has an important role in supporting and caring for the WA community in times of grief. We provide a diverse and purposeful work environment that:

• encourages innovation and continuous improvement
• values self-leadership and emotional intelligence
• provides opportunity to do rewarding and challenging work
• provides flexible start and finish times, within operational requirements
• provides ongoing training and development opportunities
• remunerates you with Award based salary and leave entitlements plus 11% superannuation
• includes employee assistance and wellbeing programs to ensure your physical and psychological health in the workplace.

Equity and Diversity
The MCB embraces diversity and firmly believes that the best services come from a workplace, where varied viewpoints are welcomed and encouraged every day. We are committed to creating an equitable and diverse workforce, where we encourage applications from people with disability, Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, women, youth and people from sexual or gender diverse orientations.
If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact Human Resources on 9383 5228. If you are an Aboriginal person who would like assistance with your application, please contact on 13 64 64.
Further Job Related information
For more information about these roles please contact Krisha Rowcroft, Director Client Services, on (08) 9383 5223.
Please also refer to the attached Job Description Form and applicant information kit to assist you in preparing your application. If you experience difficulties downloading any of these documents, please call Human Resources on (08) 9383 5228.
Find out more about the benefits of working at the Metropolitan Cemeteries Board at .
How to apply
To be considered for an interview, please submit: * Please submit your current CV outlining your work experience and skills as relevant to this opportunity.

• Please include a covering letter of no more than three (3) pages addressing the work related requirements in the JDF.

Eligibility Requirements * Appointment is subject to a satisfactory National Police Clearance as conducted by the Department. A criminal conviction may not preclude you from gaining employment.

• Australian permanent residency is a minimum requirement for permanent appointment to the West Australian Public Sector. To be eligible for a fixed term appointment you must have documentary evidence of your entitlement to live and work in Australia for the duration of the contract.

On-line application lodgement
Apply online by clicking on the “apply for job” button.
Please ensure you have plenty of time to submit your application to allow for unanticipated problems, as late and pro forma applications will not be accepted.