Marketing & Engagement Officer

The opportunity 

Start 2024 off with a great new role in marketing! We have a full-time opportunity for an organised and motivated marketing, communications, or engagement professional to join our national marketing team located in Pymble. This is an exciting opportunity to grow and develop your career in a friendly team environment and an expanding company. 

Reporting to the Marketing Manager, this full-time role offers you a broad scope of responsibilities. You will lead our important community education, outreach, sponsorship/partnership programs, and help execute our national marketing strategy. Your role includes implementing a range of marketing, communications, education and engagement programs and campaigns to grow patronage and improve customer experience. 

You are friendly with an incredibly positive attitude, have a love of writing for print and digital channels, are organised and have creative flare with great attention to detail and strong coordination and negotiation skills. You know how to prioritise work and have willingness to learn.  You willingly complete marketing administrative tasks and roll up your sleeves to help others. 

About the Team 

You will be joining a busy marketing team that works hard but has fun while doing it. We support each other by constantly having each other’s backs and helping where we can. We are a team that gets the job done, where no task is too small. We are self-driven and work collaboratively.  We believe that every single person in our team contributes in some way to the journey experience for our customers, no matter how indirectly  

About you 

You thrive on positively managing programs and campaigns and are motivated by achieving results. You impress with your warm, caring, and mature approach.  You love to write with the audience in mind. You are an energetic, proactive, results-driven individual with highly developed interpersonal skills and a strong work ethic. Ideally you have experience in delivering school or community engagement/education programs as well as marketing campaigns to achieve results. 

This position will be pivotal in achieving marketing goals during an exciting time of brand revitalisation and growth, so the ability to work closely within a small team, drive projects forward and bring stakeholders along for the journey is necessary. 

About the role 

In the marketing team, your top priority is to ensure community and customers are informed and educated and your campaigns contribute to building our brand. 

Key responsibilities include but are not limited to: 

• Manage, coordinate, and improve our community education programs
• Manage community sponsorship and support
• Collaborate on development of new management solution for community programs
• Consult with stakeholders with confidence and maturity
• Develop and implement marketing campaigns
• Research to support marketing activities 
• Assist in planning and running events

The role will vary with a range of duties and we are looking for someone who is super organised and can bring fresh ideas.  

Criteria 

The ideal candidate will have tertiary qualifications in marketing or communications, a minimum of 4 years’ experience in a similar role and be able to demonstrate the following: 

• Exceptional organisation, multi-tasking, and time management skills
• Can-do attitude and willingness to take ownership and responsibility
• Strong interpersonal skills, and track record as a team player with a positive attitude and desire to learn
• Excellent communication and influencing skills, with the ability to build effective relationships with internal and external stakeholders
• Excellent writing skills with understanding of audience and channels
• Strong analytical skills and computer literacy
• Bachelor's degree in marketing, communications, or relevant experience
• NSW drivers' licence
• Permanent Residency or Australian Citizenship

About Busways 

Busways is a leading multi-state passenger transport provider. Our team of over 2,600 employees operates thousands of school and charter services throughout Sydney, regional NSW, and Adelaide, carrying over 53 million passengers' journeys on a Busways journey every year. 

Over the past 81 years we have developed a passionate and engaging reputation in the transport sector and are one of the most well-known bus passenger transport operators in our operating regions. We pride ourselves on creating good customer experience and taking a proactive approach to public transport delivery, ensuring our customers' journeys are as seamless as possible.  

Apply now 

If this sounds like you, please submit your resume online by following the prompts as soon as practical. Individual applications will be processed as soon as they are received so if this position is for you, apply today! 

Busways is an Equal Opportunity Employer committed to achieving a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.