Medical Receptionist

Queensland Respiratory Services offer a full range of lung function and allergy testing, at 15 locations across Queensland, backed by the largest private respiratory physician group in the state.

This full-time receptionist position with QRS involves working at our Ipswich Branch in a private medical suite, Monday to Friday during business hours. 

You will be required to perform administration duties on site as well as assist all branches in a range of reception duties in conjunction with our other administrative staff. 

Role Responsibilities:

• Answer, screen and forward phone calls. Check phone messages and respond with priority.
• Excellent time management and prioritisation skills
• Liase with other reception staff, Doctors, Nurse coordinators to coordinate appointments as required
• Ability to learn basic medical terminology, particularly pertaining to respiratory conditions
• Process referrals received and book appointments using Health Track software. 
• Greet patients (on clinic days) and ensure required paperwork is filled out prior to seeing the scientist.
• Perform patient billing and Medicare rebates via EFTPOS and through Health Track medical software.
• Filing of reports and associated paperwork.
• Assist scientist with stock and consumable levels in the laboratory.
• Follow general laboratory procedures regarding professional conduct, dress code, punctuality and documentation.
• Attend relevant meetings (in person and via Zoom)
• Participate in the establishment of quality assurance programs to ensure quality of patient care.
• Work with other staff members to promote respect and a positive workplace.
• Comply with human resource management policies including workplace health and safety and anti-discrimination as applied in the workplace.

Role Requirements:

• Experience in office/administration work is highly desirable
• Able to work during business hours - 5 days/week 
• Excellent customer service skills, particularly via Phone & Email
• Attend training days in our main office in Brisbane

Why Work for Us?

• Be a part of a positive and inclusive work culture with like-minded colleagues, in a fulfilling healthcare role
• Continuous training and support to encourage development 
• Café close-by and free on-site parking

Please provide a recent CV and cover letter via the Seek application 

If you would like to discuss this role further please contact:

Caitlin O'Halloran - **********@qldrespiratory.com.au

Dan Barnes - *******@qldrespiratory.com.au

Jacob Fripp - ******@qldrespiratory.com.au

3607 5194

www.qldrespiratory.com.au