Medical Receptionist

Join our team at East Road Medical Centre as a Casual Medical Receptionist! 

Are you a friendly, organised and adaptable individual with a passion for patient care? If so, we have the perfect opportunity for you! We are looking for a skilled Medical Receptionist to join our dynamic healthcare team on a casual basis located at East Road Medical Centre in Hocking. Covering staff sick leave, annual leave, maternity leave and any other adhoc leave requirements.

About the practices: 
East Road Medical Centre is a leading healthcare provider dedicated to delivering exceptional medical services to our community. With a strong team of well qualified GPs, Nurses and Allied Health staff who strive to provide a high standard of medical care. We’re committed to making a positive impact on the lives of our patients.

Duties may include but are not limited to:

• Greeting patients with a warm and welcoming attitude
• Answer phone calls and address inquiries professionally
• Schedule and confirm appointments efficiently
• Maintaining a clean reception and waiting area
• Processing Medicare/Private Billings and Payments (mixed billing)
• Allied Health bookings and payments
• Faxing, scanning, filing, and mailing
• Monitoring and ordering stationery and office supplies to maintain a working supply at all times
• Always maintain confidentiality with patients' personal information
• Maintaining information confidentiality at all times
• Manage patient records and update information accurately
• Maintain operations by following policies and procedures, reporting needed changes
• Online Claiming 
• Day-to-day banking, maintaining practice financial records and reconciling 

The successful applicant will:

• Use or knowledge of Best Practice Software is preferred, or alternative Medical software an advantage 
• Have full working rights in Australia
• Experience in a General Practice setting is desirable
• Be computer-literate
• Undergoing any mandatory training as set out by employer
• Be friendly, enthusiastic and patient-focused in their approach as the face of the medical centre
• Willing to go above and beyond to complete your tasks at hand 
• Organisation is essential 
• Possess great attention to detail
• Work collaboratively in a team environment to ensure the smooth running of the practice
• Possess the ability to multi-task

If you’re looking for a fulfilling role where you can utilise your skills and contribute to a compassionate healthcare environment, we’d love to hear from you! 

Apply through seek, by clicking "Apply Now" to become a valued member of our team

Please be advised that only successful candidates will be contacted. 
We kindly request no recruitment or employment agency correspondence please.