Company

Nicholl HoldingsSee more

addressAddressCairns, QLD
CategoryAdministrative

Job description

Medical Receptionist Casual - Cairns City


Required for casual rotational roster. Busy 7 day General Practice.

  • Good availability for shifts over 7 day roster, during Clinic opening hours
  • Attention to detail
  • Previous exceptional Customer Service skills required
  • Can do attitude, with willingness to learn on the job
  • Approx. 4 to 5 shifts / 25 - 35 hrs per week availability
  • Flexibility essential 

Previous Healthcare industry experience preferred, hospitality Reception/Administration skills suit


Casual rotational roster - during clinic hours Monday to Sunday.
Approx. 4 to 5 shifts / 25 - 35 hrs per week.
Flexibility is required with shifts covering mornings and evenings and rotational weekends. 

During Clinic opening hours - currently 7am to 9pm weekdays, 8am to 6pm Saturday and Sunday.
 
Duties include, but are not limited to:
  • Answering incoming calls, busy switchboard and professional emails
  • Appointment bookings and managing multiple diaries on a software system
  • Meeting and friendly greeting of patients
  • General cleaning and upkeep of practice areas, following strict infection control requirements, stock take and restocking of supplies
  • Willingness to learn, be directed and follow procedures
  • COVID screening of entering patients, in compliance with current guidelines
  • Dealing with patient enquiries, delays and rescheduling, over the phone and in person, including challenging situations
  • Filing, scanning, copying
  • Providing support / assistance to our healthcare professionals
The successful applicant must have:
  • Exceptional customer service skills, with a polite manner, and empathic nature
  • Enjoy a fast paced environment
  • Ability to remain calm under pressure, with a positive and enthusiastic disposition
  • Demonstrate outstanding organisational / time management skills, with the ability to multi-task
  • A commitment to on-the-job training and ongoing learning and development
  • Take pride in their written and verbal communication skills, paying attention to detail
  • Willing to take direction and work collaboratively as part of a Team
  • Intermediate computer knowledge/skills
  • The ability to show empathy towards others and a general desire to assist patients, co-workers and professionals
  • Current driver licence for errands (automatic work car)
  • Australian citizenship or permanent residency essential (Working holiday visa employment unavailable)
Please send CV, cover letter and references by email
 
ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED
 
Start date: As soon as possible
Refer code: 2285838. Nicholl Holdings - The previous day - 2024-05-25 17:20

Nicholl Holdings

Cairns, QLD
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