About this roleAt I-MED we believe in working as a team and delivering high quality healthcare, to every patient, every time.
About Us:I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.Our clinics in North East Melbourne are currently seeking two
Medical Receptionists to join our two clusters in the region. The roles are permanent full time positions working rotating shifts Monday to Friday, between 6am and 9pm.Cluster one: Greensborough, Warringal, Heidelberg, Doncaster, Mont Albert, Bundoora and ElthamCluster two : Lilydale, Ringwood, Croydon, Boronia, Doncaster and Mont AlbertReporting to the Area Office Supervisor, you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers.
Role Overview:As a
Medical Receptionist, you will be the first point of contact for our patients. Your responsibilities will include:
- Greeting patients warmly and assisting with check-in procedures.
- Answering phone calls promptly and handling inquiries professionally.
- Ensuring smooth clinic operations during our business hours.
Key Qualifications:- Clear verbal and written communication skills.
- Exceptional customer service skills whilst showing compassion and empathy
- Strong organisational abilities to manage appointments and patient flow.
- Flexibility to adapt to changing priorities.
- Ability to multitask effectively in a fast-paced environment.
Life at I-MED Radiology💰 Competitive remuneration corresponding with experience🤝🏼 Comprehensive induction training and ongoing development🌻 Opportunity for career growth and professional progression👨👧👦 To be part of a fun & dedicated team that celebrates wins and successes🩺 Commitment to your health and well-being, including access to employee assistance program
Diversity and InclusionHere at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.If this role stands out to you but you don't feel like you ‘tick all the boxes', we strongly encourage you to apply nonetheless as you may just bring something to I-MED that we are looking for.
Next Steps...If you are interested in the opportunity, please click apply and submit your updated CV – Please note due to the volume of applications, only successful candidates will be contacted and invited to an initial call with our Talent Acquisition team.Join our team and make a difference!
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