Medical Receptionist

This is General Practice is a private Practice located in Kambah, with a team of experienced specialist general practitioners who thrive on providing holistic and comprehensive care. We pride ourselves on offering ‘slow-paced’ medicine that offers patient-centered care, no matter how complex. 

We are seeking a Medical Receptionist to join our friendly, welcoming, and all-round-stellar Administration Team! 

This is a casual position, with the hours and days for work to be negotiated for the right candidate.

TIGP Daily Duties: 

Our daily duties include, but are certainly not limited to: 

• Working collaboratively with the clinical team and fellow Receptionists to triage patients, ensuring that TIGP delivers time-appropriate care. 
• Greeting and checking-in patients, and updating non-clinical data where appropriate. 
• Billing exchanges, account reconciliation, and other financial duties. 
• Assisting the clinical team in recalling patients, and handling patient requests. 
• Efficiently and accurately taking messages across various mediums (phone, email, in-person) and communicating with the relevant team members to ensure the task is completed. 
• Engaging with a diverse range of patients and professional contacts with sensitivity and discretion, while always upholding patient confidentiality an privacy.
• Basic administration duties - restocking, surface cleaning, data entry, start-of-day and end-of-day reconciliation tasks. 

What We Are Looking For:

• A reliable and consistent person, capable of being a compassionate first-point-of-contact for the Practice. 
• Someone with collaborative skills to work effectively within a team, and the initiative to also conduct tasks independently. 
• An excellent communicator across all mediums, and someone who will actively listen and build relationships with our wonderful patients. 
• Someone who can work in a busy environment, and can maintain composure and friendliness under pressure. 
• Computer literacy (Windows 10, Microsoft Suite), with knowledge of BestPractice or a similar Medical software system being a huge plus! 

What We Can Offer You:

• A  team of experienced and compassionate GPs, who truly put their patients first. 
• Fantastic administration coworkers, who work tirelessly to provide both patient and Practice with the best experience possible. 
• Management who always have an open ear to any suggestions, ideas, improvements (or a funny story!). 
• A wonderful team, who emphasise a sustainable work-life balance for all team members. 

In today’s fast paced environment, we challenge you to come and try life in the ‘slow lane’ with us by your side.

Please apply by submitting your resume and cover letter via Seek.