Address
Form of workSupportive Team, Compelling Role: Join our compassionate Administration Team in a role that mixes between secretarial support for our specialists, and medical administration duties across our Day Hospital and radiation therapy units.
We’re hoping to find a new team member ready to start in early May!
- Permanent Full-Time, Weekday Shifts Only: Keep your nights and weekends free!
- World Class Cancer Centre: Chemotherapy, Haematology, Radiation Oncology
- Hourly Rate in-line with experience (Minimum $31.64 an hour) + 11% Super + Annual & Personal Leave Entitlements
If you have medical reception or practice management experience and want to join an organisation that places patient-focus to the front, we’d love to hear from you!
Learn more about our Rockingham centre: https://iconcancercentre.com.au/centre/rockingham/
Who are we?
Icon Group is Australia’s largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong and New Zealand. We are built on a strong but simple vision – to deliver the best care possible, to as many people as possible, as close to home as possible.
A few of our benefits
- Access to novated lease options via our partner RemServ: e.g., Pay for personal car, rego, insurance, fuel & servicing with before tax earnings, potentially saving thousands!
- Lucrative company-wide Rewards Portal: Discounts & Cash-Back across Experiences, Travel, Dining & Shopping (Save 4-5% at Woolworths, 10% of Booking.com!)
- Employee Assistance Program: Confidential external counselling & support service. Talk about work, money, family and everything in between with extensively trained professionals.
- Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
- Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories
- Access to paid parental leave and the ability to purchase annual leave
About the Role:
We have an opportunity for a Medical Administrator/ Day Hospital Receptionist to join the team Icon Cancer Centre team in Rockingham Reporting to the Administration Manager, you will be responsible for the delivery of administrative services for our specialists, to all patients, their carers', other external clients as well as your colleagues.
Key Responsibilities (Secretarial & Day Hospital Administration):
- Welcoming patients, collecting and entering personal details, completing admissions paperwork with health fund checks
- Scheduling/organising patient appointments, organise day lists for consultant
- Prep consult rooms and paperwork for each clinical session
- Ensures accurate collection of new patient information
- Communicating clearly with patients and their families to ensure all patients are well informed of financial costs related to admissions
- Answering telephone calls and responding to enquiries
- Communicate fee schedules and enter/process patient invoicing and billing (Private Health and Medicare)
- Monitoring and assessing the administration care path of all patients
- Oversee wait room and respond to patient queries
- Discharge procedures and paperwork
- Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities
- Ad-hoc administration/correspondence duties
About the person we're going to hire:
We are looking for an experienced Medical Administrator with outstanding customer service to join our team. We are looking for someone who is proactive, personable and enthusiastic about the role. If this sounds like you, we'd love to hear from you.
Skills & Experience:
- Experience in a similar role in Day Oncology/Haematology, or similar in-patient settings would be highly advantageous.
- Medical Specialist secretarial experience highly advantageous
- Experience with Medicare, DVA and Private Health Insurance
- Excellent organisational and time management skills
- Ability to communicate with clarity both verbally (face-to-face and telephone) and written
- Ability to use computer systems – competence required in Word and Excel
- Delivery of excellent client service (to internal and/or external clients)
- Possessing basic knowledge of medical terminology
Excited to join us?
At Icon, build relationships that matter. Apply Now because At Icon, You Can.
Visit https://icongroup.global/en/careers/our-people/stories/ to read the stories of our incredible people.
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs) including COVID-19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.
