AddressSydney Gastrointestinal Specialists
Eastwood, Sydney NSW
Medical Administration (Healthcare & Medical)
3-4 days
$32-37 per hour, as appropriate for experience and performance
About us
Sydney Gastrointestinal Specialists is a friendly medical practice supporting a dynamic group of gastrointestinal specialists. There is a deep commitment to personalized, high quality care throughout every stage of a patient’s journey; from the phone call to arrange an appointment, greeting and building rapport on arrival, making arrangements for booking procedures, taking payment and answering queries. The office staff are a close team working in this busy environment with energy and a positive approach to the tasks required to look after both patients and other staff.
About the role
Sydney Gastrointestinal Specialists are seeking a Medical Secretary for 3-4 days per week to join the small team dedicated to supporting our specialist consulting rooms.
- Provide an outstanding level of customer service in person and over the phone to both patients and health professionals
- Efficiently and accurately manage patient appointments, procedure bookings, inputting patient data and filing of correspondence within Genie medical software
- Process patient consultation and procedure fees
- Triage patient queries and liaise with doctors when appropriate
- Provide administrative support to the doctors and office manager
- Typing of Dictaphone-recorded correspondence may occasionally be required
Qualifications & experience:
- Experience in a customer-focused role, ideally within a medical practice
- Clear communication skills, both verbal and written
- Excellent interpersonal skills and an ability to relate to people from diverse backgrounds and different socioeconomic places
- Comfortable to multi-task in a fast paced environment
- Ability to work collegiately as part of our team
- Proficient computer skills
- Experience using Genie medical software is highly regarded
- Some occasional flexibility with work days and ability to cover sick and holiday leave is an advantage
This is an excellent opportunity to join a long-standing and supportive team, and we look forward to receiving your application. Please apply with your CV and references to The Practice Manager, Sydney Gastrointestinal Specialists at *****@sydneygs.com.au
The application form will include these questions:
- Do you have customer service experience?
- Do you have experience in an administration role?
- How many years' experience do you have as a medical receptionist?
- Which medical practice management software do you have experience with?
- How would you rate your communication skills?
Employer questions
Your application will include the following questions:
- Do you have customer service experience?
- Do you have experience in administration?
- How many years' experience do you have as a medical receptionist?
- Which medical practice management software do you have experience with?
- Which of the following statements best describes your right to work in Australia?
