AddressJob Title: Customer Administration & Bookkeeping Specialist (MYOB/Xero)
Location: Port Kembla
About Us: Our client is a respected local manufacturing company with a focus on innovation and customer satisfaction, they are committed to delivering excellence in all aspects of operations.
Job Description: We are currently seeking a versatile and detail-oriented individual to join our clients team as a Customer Administration & Bookkeeping Specialist, specializing in MYOB/Xero. In this role, you will be responsible for managing walk-in customers, handling phone/online enquiries, and providing bookkeeping support for our manufacturing business.
Responsibilities:
- Greet and assist walk-in customers in a courteous and professional manner
- Respond to phone and online enquiries promptly and accurately, ensuring exceptional customer service
- Process customer orders, payments, and refunds efficiently and accurately
- Manage customer accounts using MYOB/Xero software, including invoicing, payments, and account reconciliation
- Perform bookkeeping duties for our manufacturing business, including payroll processing, expense tracking, and financial reporting
- Maintain detailed records of customer interactions, transactions, and financial data
- Collaborate with other team members to address customer inquiries and resolve issues in a timely manner
- Identify opportunities to streamline administrative processes and improve efficiency
Requirements:
- Previous experience in customer service, administration, and bookkeeping
- Proficiency in using MYOB/Xero software for account management and financial transactions
- Strong communication and interpersonal skills, with the ability to interact effectively with customers and colleagues
- Excellent attention to detail and accuracy in data entry and financial record-keeping
- Ability to multitask and prioritize tasks effectively in a dynamic work environment
- Knowledge of accounting principles and practices, particularly in a manufacturing context, is preferred but not required
Benefits:
- Competitive salary with the opportunity for permanent long-term employment
- Comprehensive health insurance benefits
- Flexible work schedule: Monday to Thursday
- Opportunities for career advancement and professional development
- Supportive and collaborative work environment
How to Apply: If you are a motivated and versatile individual with a passion for bookkeeping, we would love to hear from you. Please submit your resume and cover letter to ********@completestaff.com.au
In your cover letter, please include why you are interested in this position and how your skills and experience align with the requirements outlined above.
Complete staff Solutions is an equal opportunity employer and values diversity in the workplace. We thank all applicants for their interest in joining our team; however, only those selected for an interview will be contacted.
