AddressPOWERPLANTS AUSTRALIA - Who are we?
We just celebrated 30 years of working with fruit, vegetable and plant growers, wholesalers, researchers and government authorities - working together to advance plant production. Our solutions combine extensive industry knowledge with the latest developments in global products and services to be Australia’s premier Commercial Greenhouse Technology provider.
What do we do?
Our team provides growers with vital technical solutions & support to improve the quality of their crops and the productivity of their businesses. We provide climate systems, control systems, water systems and automation and labour-saving products to our customers. We have a strong focus on improving food quality, accessibility, and environmental sustainability.
We are looking for an experienced Office Administrator to join the team at our Hallam office. This role can be full time or part time (ie 5 days per week, school hours) and is onsite.
Role Purpose
The role reports to our Financial Controller and will work with the Finance, Operations and Administration teams to maintain an organised and effective work environment and ensure customers are supported with sales and general inquiries. The role will also help support the wider Powerplants team by providing general administrative support and assistance.
Your Responsibilities:
Importantly you are the first point of contact for customers when they arrive out our office.
You will also be responsible for:
- Staff and customer queries/requirements.
- Assisting with events and general marketing
- Online orders
- Helping the Technician and Installation teams to collate project costs
- Orientation/onboarding of new staff i.e. issuing uniform/safety equip
- Managing the stock of and re-order staff uniforms and safety equipment
- Managing office mail, phone calls, & general supplies
- Administering the sale and delivery of counter-sale goods.
- Sales orders – follow up of status of ordered parts with suppliers and freighters, and outbound international shipments.
General administration such as:
- monitoring & ordering office/kitchen supplies
- booking accommodation/flights for Senior Management
- Approving invoices
You will also assist and support the Operations Administrator with:
- Service orders/invoicing and purchase orders.
- Service and support customer queries
- Entering Service jobs and cases for all customers
Systems you will be using in this role
- ERP Systems - MYOB Advanced.
- SharePoint.
- Microsoft Office suite – Word, Excel and PowerPoint.
You should consider this role if you have:
- Experience in office administration, customer service and/or operations administration role.
- Completed a Diploma or similar qualification in Business Administration
- Experience managing an internal phone systems
We are looking for a person to join our team who:
- is customer service focused
- has excellent communication skills (verbal and written)
- has strong attention to detail
- works effectively in a team
- effectively manages their time, workload and is organised
Why work with us?
Powerplants is passionate about creating a work environment where people do a great job and have fun doing it. Our team:
- Delivers on promises.
- Is interested in your personal and professional development.
- Contributes to the wellbeing of colleagues, and our customers.
- Are willing to help you, the customers and stakeholders grow.
- Are passionate about doing a great job.
- Are honest and transparent in their actions.
- Gives it their best.
What you can look forward to:
- Supportive flexible work environment to enable you to deliver your best, whilst supporting your personal needs.
- A commitment to helping you reach your potential via training and cross-skilling opportunities.
- Mentoring from industry experts & supportive leaders to guide your career.
- Social connection – regular team activities and volunteering opportunities.
- Support for your wellbeing via an active Health & Wellbeing Committee.
Interested?
If you enjoy helping people (your team mates and customers) and you are looking for your next administration role in a fun, friendly team environment - please send through your application.
