Office Manager

Join our Estia Health family in delivering exceptional care and support to our 8000 plus residents in one of our 70+ homes. At Estia Health, we are a place where everyone belongs with a purpose to enrich and celebrate life together.

It’s our people that make the difference, which is why we offer a caring, people-centered workplace where employees are valued and empowered with opportunities to learn and grow. Join us in playing a special role in the future of aged care.

About the role

Full-Time | 9am - 5pm

You’ll be hugely important in making sure our home runs smoothly – an indispensable helper to our residential aged care manager. Usually, your day will involve:

• Working closely with the Residential Aged Care Manager and home staff to maintain accurate rosters.
• Assisting with staff recruitment and onboarding.
• Providing prompt and friendly customer service to both internal and external customers.
• Proactively managing the enquiries pipeline to successfully convert enquiries to sales. 
• Maintaining all record management systems. 
• Supporting our residential aged care manager in their daily tasks.
• You’ll be a people person and problem-solver, with high attention to detail.

You’ll also have:

• A real desire to make a difference in people’s lives.
• A qualification in Business Administration or similar (ideally).
• Strong customer service experience and sales skills.
• A proven ability to work to deadlines and work in fast-paced environment.
• Solid computer and data skills.
• Previous experience in Aged Care (ideally).
• Previous experience in rostering (ideally).

About Estia Health

As one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of changing the way we offer aged care. If this is you, Apply Now!

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.

Please be advised that we do not accept emailed applications for this position. To apply, simply click the 'Apply' button and follow the instructions provided.

Note: It is a condition of employment that you will be, and remain, vaccinated against COVID-19 and Influenza. All shortlisted applicants will need to pass the required background checks.