Operations / Administration Assistant

Our client is a family-run international freight and logistics management business that provides personalized services to meet the unique needs of each client. .

They are currently looking for a positive, customer service focused person to join the team on a part time basis as an Operations / Administration Assistant

Based in Brighton, the role offers flexibility and variety with potential for the role to expand to full time as needed, but will initially be 10-15 hours per week.

The role is primarily to support the Operations team and enhance customer service as well as perform general office clerical duties. 

Duties and Responsibilities

The duties and responsibilities will include

• Communicate with customers regarding shipment status, delivery updates, and other inquiries
• Liaise with shipping and transport providers to book and coordinate transport jobs
• Logistics data management and other related customer service requirements
• Day to day operations/ office administrative tasks

Ideal Candidate

The ideal candidate will possess

• Customer service experience
• Excellent communication skills – both written and verbal
• Have an excellent telephone manner
• Ideally be familiar with customer resource management
• Be computer savvy, and have high competency with MS Office
• Be well organised with the ability to multitask and prioritize tasks effectively
• Have good time management skills
• Have a positive and proactive approach 
• Previous experience in freight/ logistics industry will be highly regarded

This is a great opportunity to work for a family business that offers support and a great working culture.  A great hourly rate with flexible working hours is on offer.

If this sounds like you, then we would love to hear from you.  Click the APPLY button now.