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Form of workShoal Bay Country Club is an iconic venue offering a range of Port Stephens’ best dining options (for breakfast, lunch & dinner!), the country’s best live entertainment and unparalleled views across the idyllic Shoal Bay Beach. We are looking for an experienced, operational manager to join the team in a newly created, diverse role that combines operational management with a people and resourcing focus.
About us:
We recognise the value of creating a strong workplace culture; we love to try new things, break the mould and understand that investing back into the business is how we will thrive! Our workplace is fun, dynamic and supportive. You will be joining a positive and enriching team where you will be able to develop and grow your skills.
What you would be doing:
Your week will be balanced between operational management shifts supporting the management and front of house team as well as an HR focus for over 150 staff:
- Roster management – coordinating with outlet managers to create and administer FOH rosters in line with budget and sales projections.
- Recruitment and resourcing – assisting our Group HR team to coordinate recruitment, onboarding, and induction of new staff.
- Coordinating HR initiatives including employee engagement surveys and regular employee check-ins.
- Training & Development – managing and supporting the team with their Learning Pathways to grow and develop our employees.
- Senior shift management – support the operations as the responsible manager on shift.
What you need to bring to the role:
To be the successful candidate you will need to demonstrate the following:
- Senior operational experience (GM/Licensee/Operations Mgr) in multi-faceted, high-volume venues with strong F&B, Gaming, Tab, Functions, Entertainment and Restaurant operations
- Experience managing large and diverse teams
- A strong focus on people and culture with sound interpersonal skills to build meaningful relationships
- Detailed knowledge of creating balanced rosters while managing employee roster preferences and roster cost v sales projections
- Experience with recruitment to maximise opportunities, whilst navigating the challenges of a seasonal destination venue
- Strong focus on driving core values and employee engagement with teams
- Experience with Deputy preferable
- Highly analytical with great attention to detail
Perks & Benefits:
- Highly competitive salary
- Generous employee discounts across our Group
- Opportunity to make a real impact on our people and culture
If this sounds like an opportunity you would be interested in, we would love to hear from you!!
