Operations Manager, Carbridge Transport Division

Carbridge, the Transport Business Unit of Swissport - the world's leading provider of ground and air cargo services, operating at more than 269 airports in 47 countries, operational at 21 airport locations in Australia. A global footprint that cannot be rivaled. 

Carbridge operate airside and landside transport (bussing) within the aviation environment. Including Car park and airport precinct services, terminal transfer services, airside, aircraft to terminal service, and apron transfer services, to emergency, VIP and corporate services. Carbridge also hold the brand “Easy Cart” being the after specialised aviation support services including luggage trolley management services. 

Sound impressive? Because we are!

I am currently recruiting a short term Operations Manager for our SYDNEY Airport Operations - minimum 6 month appointment with extensive career opportunities.

Are you a dynamic leader capable of contributing to the success of a complex service operation? 

We require a highly experienced versatile Senior Transport/Aviation Operations Manager on a short term contract to step in and take leadership in the key operational requirements specifically managing our key stakeholders. You will lead a diverse large business entity inclusive of all roles within our Transport business unit, inclusive of supervisors and staff encompassing Bus Drivers, Passenger Facilitations Agents and Baggage Trolley Collectors – namely Carbridge and Easy Cart, and to deliver exceptional Client Management to client being Sydney Domestic and International Airport terminals. 

In this highly visible role, you will inspire high performing teams, manage customer relationships, and work closely with the leadership team to maximise performance and culture across the areas of safety, efficiency, reliability, and service delivery to build business success and profitability.

Experience & Competencies

• High corporate aptitude with multidisciplinary skills focused on integral stakeholder engagement and management, this role requires key relationship management within multi-client airport operations, as well as strong leadership skills 
• Leadership experience in a fast-paced, safety and compliance focused service operation, managing the needs of multiple clients with divergent requirements
• High level written and oral communication skills with verbal reasoning, and interpersonal skills with the aptitude to be able to coach and motivate a team and individuals 
• Ability to demonstrate high level personal qualities in relation to adaptability, flexibility, and commitment – with a streamlined process ensuring outcomes are met 
• Strong administrative, time management and organisational skills, capable of working with minimal direction, under pressure and within strict timeframes, displaying initiative and motivation
• Knowledge of enterprise bargaining agreements and application in the workplace
• Practical knowledge of industrial relations processes including disciplinary procedures
• Experience in developing and implementing business improvements and change management strategies

Equal Employment Opportunity Statement

Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. 

Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply