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Form of work4YOU Innovation brings together last-mile delivery provider Drive Yello and order ahead platform Hey You, with the united goal of helping retailers meet the ever-increasing consumer demand for convenience.
About Drive Yello:
Drive Yello helps businesses efficiently manage last-mile delivery so they can meet the ever-increasing demand for convenience. We do this by creating an intelligent gig economy platform that ethically empowers gig workers and connects them with e-commerce businesses to provide last-mile delivery services.
We work with some of the largest retail clients here in Australia. We partner with some of the largest retail clients across Australia delivering 250,000 orders a month from 1,200 stores Australia-wide. We are looking for an Operations Manager to join the Drive Yello Operations team where you will collaborate closely with the Commercial & Tech teams to drive operational excellence.
About The Role:
Reporting to the Head of Finance and Operations you will be a critical member of the operations team. This is an exciting opportunity as the role touches upon many of the most vibrant areas of the business. In a dynamic business like ours every day can be different, some of your key responsibilities will include:
Project management: Aligning with our value of “committed to getting things done”, you will work closely with key stakeholders across the business to bring a range of operational plans to life.
Process improvement: Aligning with our value of “scalability is critical to our success”, you will design and implement processes to ensure we are better servicing and empowering our courier network.
Data analysis: Aligning with our value of “data empowered”, you will analyse our data to ensure we make astute business decisions.
Communication: Aligning with our value of “customer fandom”, you will lead the communication process with the courier network across various platforms and mechanisms to ensure they are engaged and passionate fans of Drive Yello.
Your background:
● A proven track record of using insights from data to make smart business decisions. Excel or Google Sheets skills are necessary
● Must be experienced working in a fast-paced environment, while ensuring timely delivery of projects.
● The ability to form a well-founded opinion when some but not all of the required data is immediately available for a given question.
● Excellent communication (written and oral) and interpersonal skills
●Must be self-motivated, proactive and able to work well handling multiple concurrent projects to manage competing demands
●Strong judgement, with the ability to make quick, yet sound decisions and follow-through
● Creative approach to problem-solving, with a strong customer focus and commitment to deliver
● Team-player attitude, with strong interpersonal skills and the ability to establish high-trust professional relationships quickly
Next steps:
If this sounds like it could be you, hit the apply button, we would love to hear from you! Apply with the link below
https://yello.bamboohr.com/careers/81?source=aWQ9MTc%3D
Drive Yello is an equal opportunity employer and we value diversity at our company. We do not
discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
