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Form of workHave you considered a management career helping people and families through a difficult time in their life?
InvoCare is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing.
Key areas of responsibility for this role include:
Operations and Leadership
- Coordinate funeral teams in the provision of supplies and resources so that services are delivered in accordance with policies, procedures and quality standards
- Be the role model for acceptable behaviours and standards and demonstrate a 'can do' approach to internal customers
- Ensure internal systems, processes and policies are updated and adhered to
- Comply with risk management, quality and health, safety environment management systems including statutory obligations to maintain high levels of customers satisfaction
- Identify and develop opportunities to provide exceptional service to customers with a continuous improvement and innovation in service ethos
- Management/operational experience in a service-driven organisation observing high safety standards
- Strong people leadership and ability to articulate clearly and positively
- Proven ability to move between strategy and operational execution
- Track record in managing business process and change initiatives within an organisation
- Demonstrated experience in developing and maintaining relationships
- Current Unrestricted Drivers' Licence
You may not have considered this industry before, but we provide vital services to families to assist them to celebrate the lives of their loved ones in a way that they would have wanted. The benefits you can receive include:
- Reward and recognition programs
- Tailored induction and training programs
- Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
- Networking opportunities across the business and with peers
- Birthday and paid parental leave
- Free access Employee Assist Program
- Annual family day social events
InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application.
To learn more about careers at one of the InvoCare brands please visit our careers page: https://www.invocare.com.au/careers/
