Receptionist (Part Time /Casual)
Physiotherapy practice
Moreland Orthopaedic & Sports Clinic
Coburg, Melbourne, VIC
About us
Moreland Orthopaedic & Sports Clinic (MOSC) is a vibrant physiotherapy practice specialising in post surgical rehabilitation, musculoskeletal and sports injury management. Located within a busy orthopaedic surgeons rooms, we are a small practice committed to clinical excellence and uncompromising patient care and have been practicing since 2007.
The Role
We are seeking an enthusiastic receptionist with a passion for providing excellent customer service. Being the first point of contact for our clinic, you'll play an essential role in creating a welcoming and caring atmosphere for our patients. The role may be casual or part-time, and will involve 15-20 hours/week with completely flexible days and shifts to be negotiated. A perfect fit for a part time uni student or parent looking for work within school hours!!
Tasks & responsibilities
- Greeting and attending to patients at reception.
- Answering phone calls in a friendly and professional manner.
- Scheduling patient appointments.
- Processing payments (EFTPOS, HICAPS, cash).
- Invoicing, scanning and filing documents.
- Managing incoming and outgoing mail and emails.
- Assisting in maintaining the cleanliness of the clinc.
- Liasing with patients and their families in a friendly and caring manner.
- Adhering with confidentiality and privacy regulations.
About You
- Experience in customer service preferred.
- An energetic, friendly and caring personality required!
- Excellent communication, interpersonal & organisational skills.
- Proficiency in basic computer skills.
- A positive and proactive attitude!
What's Next
To apply or discuss the role personally in more detail, please submit your application by clicking QUICK APPLY.
Thank you for taking the time and effort to send your application / expression of interest for this position through. We sincerely appreciate it, and look forward to getting in contact with you soon.