Bold Living is on the lookout for a dedicated Pre-Site Coordinator to become an integral part of our business. At Bold Living, we understand that building a new home is more than just a transaction – it's an exciting journey. As such, we are committed to recruiting exceptional individuals who share our vision of delivering a transparent and upfront building experience to all our valued customers.
About the role:
As a pre-site cooridinator, your primary responsibility will be delivering exceptional customer service and maintaining a very high level of accuracy when preparing contract documents. You'll play a pivotal role in guiding clients from the point of sale, through contract signing and to the start of construction. Your duties will be include but not limited to:
- Guiding and managing client relationships and expectations from point of sale to the commencement of construction
- Delivering exceptional customer service and quality control through professional communications
- Exceeding client expectations through prompt communication via various channels
- Addressing raised issues promptly and providing appropriate resolutions
- Maintaining accuracy in preparing documents such as Preliminary Tender Proposals, Building Specifications, Variations, and Contracts
- Developing and maintaining professional relationships with internal and external teams
Bold Living will offer you:
- A competitive salary, negotiable based on experience
- A supportive workplace culture
- Opportunities to work on diverse projects
- Training and support to excel in your role
Your attributes:
- Experience in the construction industry in a similar role
- Previous experience in customer service roles
- Ability to thrive in a fast-paced environment
- Excellent communication and interpersonal skills
- Strong multitasking abilities with exceptional attention to detail
- Proficiency in Microsoft Word, Excel, and Outlook
- A positive attitude and willingness to learn
- Confidence in client interactions and following directions
If you believe you have what it takes to excel in this role, please upload your resume and cover letter detailing why you would be the perfect fit. Note that only shortlisted candidates will be contacted.
Join us at Bold Living and embark on a rewarding career in construction!