An exciting opportunity is now available for a Project Administrator, who is responsible for the day-to-day running of the contracted Soft Services and the service delivery to a premium client in Parkville, Victoria.
The key objective is to achieve optimum results in relation to service delivery, vision and leadership, client relations, and financial management; ensure customer and client satisfaction.
Responsibilities:
The role has a broad remit, with key responsibilities outlined below:
- Contributes to the monthly contract meeting with Client representatives in relation to site soft services operations and shutdown project status updating.
- Establishes and sustains a productive relationship with key client contacts through day to day contact.
- Actively represents Downer as a professional, responsive and committed partner to the success and continuous improvement of the contract.
- Is available to the client to discuss in an open and collaborative manner any concerning issues and takes ownership over ensuring solutions are promptly actioned.
- Experience working with and managing teams within a Soft Services role.
- Sound knowledge of Microsoft Office Package including Word, Excel, Access and PowerPoint
- Ability to follow set procedures in a busy multiple transaction environment
- Coordinating office and administrative functions for a small team and busy environment
- Proven ability in the administration of work orders are closed within Contract KPI's, and ensure that all relevant paperwork and associated site files are complete, maintained and accurately fed back to the system
About the Team: Social Infrastructure & Citizen Services delivers the critical thinking, building, maintenance and sustainment behind Australia and New Zealand's essential public assets, facilities and community services. The communities we serve are at the heart of our operations. Be it through facilities management of critical public assets, precinct upgrades, new energy solutions or professional and technical advisory. We run places of healthcare and education, custodial facilities, we manage customer data centres and critical systems, we take asset management risk over 25 years through our portfolio of Public Private Partnership (PPP) contracts, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces.