Quality Administration Assistant

A bit about our exciting opportunity at NoosaCare:

This newly created role at NoosaCare will be highly important as it delivers all aspects of administrative support and quality assurance to the Chief Operations Officer (COO) and the broader NoosaCare team. This position will ensure that all operational quality assurance aspects of NoosaCare team are addressed and managed efficiently and effectively. This is an agile role that requires a diverse range of skills and abilities. You will be working on the beautiful Sunshine Coast and can achieve an amazing work life balance that will ensure you get to experience all the Sunshine Coast has to offer!

NoosaCare provides the highest quality care and support to our residents in a family like community setting. As a boutique, not for profit aged care facility, you will experience a true sense of purpose when working with us. The tranquil surrounds and magnificent gardens will have you feeling as though you are working at a tropical resort, while knowing you are making a real difference to the lives of our residents and their families. 

Working at NoosaCare has plenty of other benefits too, some of what we can provide includes.

• We can offer discounted, shared, short-term accommodations options. We have properties located a short walking distance to our Carramar site and a short drive to our Kabara site, solely for the use of our staff. These properties are fully furnished, you will have lockable access to your room and most of the properties have swimming pools as well!  
• Salary packaging options that can see you packaging up to $15,900 per annum plus $2,600 on meals and entertainment, increasing your take home pay. 
• Paid parental leave.
• Well, laid out, purpose-built facility with modern equipment and technology, including dedicated training spaces.
• Ongoing training and professional development opportunities.
• Full orientation and induction processes.

Our community:

• “Our Mission, Vision and Principles create the platform upon which our organisational attitudes, behaviours and work practices will be strengthened, enacted, and monitored.
• Aged care is so important to us and our community that we strive to be the best Aged Care facility on the Sunshine Coast. We aspire to be a community where residents can live with dignity, respect, and choice.
• NoosaCare is located across two incredible facilities – Carramar in Tewantin and Kabara in Cooroy.  As a community-based, not-for-profit organisation who put our residents and their families at the forefront of all we do.  Our state-of-the-art facility art located in stunning natural surroundings and landscaped gardens, where residents experience the highest level of care lifestyle choices they deserve.

NoosaCare Principles: 

• Residents, their partners, and families are our primary focus.
• Our staff are our most valuable asset.
• We strive to be the best at all that we do.
• We work with compassion, care, and open minds.
• We remember our origins and our part in our community.

As Quality Administration Assistant for the Operational team at NoosaCare you will:

• Work in a high performing team and efficiently carry out a variety of tasks and assignments. 
• Work closely with the Department Heads to ensure that all required quality reporting is coordinated and reported to the COO. 
• Ensure the COO is briefed on any operational quality issues.
• Work collaboratively and with direction from the Quality and Compliance Coordinator clinical.
• Privacy and confidentiality are always maintained.
• Extensive and competent use of Microsoft products and high-level proficiency including multiple electronic data and cloud-based platforms.
• Coordinating the document coordination of quality related information.
• Support project management related to quality and compliance activities.
• Manage operational quality meeting requirements including booking rooms, inviting and scheduling participants, developing agenda’s and completing minutes.
• Meet with and document all resident feedback related to the quality requirements of NoosaCare. 
• Undertake the development of reports including (but not limited to) collating information for board reports, quality, and audit requirements. 
• Carry out any other tasks reasonably assigned to you. 

About you: 

• 2+ years’ experience in providing Quality Administration support. 
• Friendly, positive, and empathetic attitude. 
• Qualifications and/or experience in business administration.  
• Strong work ethic and an empathic attitude and the ability to provide high quality service. 
• The ability to be accountable, working both as part of a team and autonomously at times. 
• Strong and diverse communication skills. 

Only shortlisted applicants will be contacted to attend an interview.

Please email your Cover Letter and Resume to:

People Learning & Culture at hr@noosacare.com.au 

Or

Click on “Apply for this job.”