AddressQuality Manager
The Opportunity
Establish, lead and manage Group quality with the Head of Quality. You will be responsible for supporting brand standards on quality expectations of product and goods through reporting, intervention, risk management support and corrective action. This person will monitor, inspect, and propose measures to correct or improve final products and processes to meet established quality standards. Additionally, you’ll prepare and implement quality assurance policies and procedures and perform routine inspections and quality tests. Ensuring CRG product compliance to mandatory standards & legislative requirements.
What does the role involve?
Establish and maintain, relevant Quality manuals, process documents and procedures pertaining to quality and fabrication across all divisions
Oversee the implementation and ensure efficiency of inspection and quality systems
Plan, perform and oversee inspection and testing of products to ensure the quality deliverable
Support and deliver on strategies to mentor suppliers on continuous improvement across all divisions
Work with Brand Stakeholders to educate, inspire and drive Quality standards (particularly Design, Product Techs and Product Developers)
Communicate Quality standard requirements for all divisions, internally and externally to suppliers and agents
Notify Key Stakeholders of any quality issues resulting in cancellation or rework across all divisions
Manage all withdrawn styles, through Workplace and Retail Ops including RSA and NZ across all divisions
Communicate all quality issues to retail teams through Retail Ops and Workplace including RSA and NZ across all divisions
Establish strong working relationships with CRG internal teams and all suppliers.
Gather and organize statistical quality data
Inspect data to detect areas for improvement
Who are we looking for?
Diploma or degree qualification in Fashion Production / Pattern Making / Quality Control or similar
Experience within a similar role
Diploma or degree qualification in quality assurance, supply chain, logistics and/or relevant related discipline
Time management skills
Proven understanding of local and offshore manufacturing and retail business acumen
Experience working with offshore factories and suppliers
Exceptional interpersonal, negotiation and communication skills
Attention to detail in both workmanship and overall quality of a garment
Development and management of quality systems and procedures
Exceptional verbal and written communication skills
Strong planning and organisational skills
Why work for us?
A competitive remuneration package, including incentives
Generous discounts for you across our brands including Country Road, POLITIX, Trenery, Witchery and MIMCO
Seasonal clothing allowance across the Country Road Group portfolio of brands
Excellent career opportunities given upcoming change/transformation projects
A genuine, open and high performing culture
Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships
About us?
The Country Road Group is one of Australasia’s largest fashion retail groups comprising of iconic brands such as Country Road, POLITIX, Trenery, Witchery and MIMCO. Our Values include being Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality. We are looking for highly motivated and passionate individuals to be part of the Group’s evolution and support each brand to realise their full potential.
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Country Road Group prefers to manage all sourcing directly, please submit your applications to this role if you are interested. Please note introductions via agency will not be accepted.
