Receptionist

Position Title: Receptionist

Location: Ken Mills Toyota

Position Summary:

The Receptionist is responsible for providing exceptional customer service by answering phone calls, greeting guests, and assisting with various administrative tasks as needed. This role serves as the first point of contact for customers and visitors to Ken Mills Toyota.

Key Responsibilities:

• Answer and direct phone calls in a professional and courteous manner.
• Greet and assist guests upon arrival, ensuring a positive and welcoming experience.
• Manage the reception area, ensuring it is clean, organized, and presentable at all times.
• Maintain a neat and tidy appearance, adhering to the company's dress code policy.
• Assist with administrative tasks such as filing, data entry, and document preparation.
• Coordinate appointments and manage the office calendar as needed.
• Assist other departments with various tasks and projects as requested.
• Adhere to company policies and procedures at all times.
• Handle customer inquiries and resolve issues in a timely and efficient manner.
• Maintain confidentiality of sensitive information.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a customer service or administrative role preferred.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Ability to multitask and prioritize tasks effectively.
• Strong attention to detail.
• Ability to work independently and as part of a team.
• Professional demeanor and positive attitude.

This position description is intended to describe the general nature and level of work performed by the receptionist. It is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required. Management reserves the right to modify, add, or remove duties as necessary.