AddressAbout Us:
Simply Caravans is a family owned and run business, manufacturing Red Centre Caravans and Motorhomes in Yarrawonga and Melbourne. We sell through a Dealer Network in Australia and New Zealand, including two of our own Dealerships in Yarrawonga and Albury.
This position is situated at our Head Office located at our Yarrawonga Dealership and provides support to the Sales and Service Managers.
It is a 38-hour week and your day will start at 8.30am Mon to Fri, finishing at 5pm, except on Fridays when we close at 3pm! Please have a look at the further details below and if you think this job is for you, even if you have worked in a different industry, we would love to hear from you!
Qualifications, Skills & Experience:
- Please bring a genuine customer service attitude, willing to help and learn.
- Need to be very organised and responsible for getting your work done, but like working as part of a team.
- You take pride in doing a good job and you are punctual and reliable.
- Must have great written and verbal communication skills to communicate with customers and staff members.
- Previous experience in a Customer Service role will be highly considered.
- Previous experience with Accounts and Reconciliations will also be highly considered.
- Experience within the Caravan Industry is a bonus!
Tasks & Responsibilities Include:
- Answering and directing phone calls and emails, as well as passing on messages when required.
- Greeting walk-in customers.
- Processing sales, cash-handling and Eftpos transactions.
- Processing invoices and updating customers.
- Registering Caravans and Motorhomes.
- Reconciliation of Eftpos and banking when required.
- Provide assistance and support to the Sales Manager and Service Manager.
- Other Assistance as requested.
Employer Questions:
Your application will include the following questions:
- Do you have Customer Service Experience?
- Do you have Computer Experience? What packages if applicable?
