Receptionist

Receptionist

Permanent, Full Time Hours
Based 100% onsite

We are seeking an experienced Receptionist with a customer centric attitude to join our Corporate Head Office in Melbourne CBD. 

Your primary objective is ensuring excellent customer service is delivered to all visitors and callers received to the Melbourne office.
 
What you will do:

Visitors, Callers and Customer Service

• Be present at the Sydney reception between reception open hours (8.45am to 5.15pm).
• Meet and greet all visitors and ensure they are signed in and appropriately managed.
• Answer all incoming calls and actioned in a timely, professional and accurate manner.

Correspondence, orders and deliveries

• Timely and accurate management of courier orders and deliveries, catering and/or event supplies deliveries, incoming and outgoing mail.
• Submit monthly office supplies order.

Office Environment

• Complete office walk-through at the start and end of every day to ensure all areas are operational and ready for use. Manage the activation of the operable wall in Meeting rooms 1 & 2 when required.
• Maintain a clean desk policy, ensuring a professional and safe reception environment.
• Maintain clean office environment including kitchen, reception area, meeting rooms and work areas.
• Manage local suppliers such as security bins, plants, cleaners, etc.
• Manage visitor security cards & register and the locker allocation & register.

Reception Coordinator

• Supervise daily work schedule.
• First point of call for any concerns, issues.
• Liaison with Job Support and/or family when required.

Event Coordinating

• Working with the business with monthly events (e.g. Birthdays, Melb cup etc.) ensuring the breakout area is set up for the events with the relevant furnishings & equipment.
• Working closely with business units to plan and host events within the office.

To be successful in this role, you should have:

• A proactive and self-motivated attitude; have a high attention to detail; and be flexible and approachable.

Performance Standard for this position is:

• Deliver excellent customer service both internally and externally.
• Maintain consistent positive and professional management of first impressions.
• Ensure telephone calls are received and actioned in a timely and professional manner.
• Behaviours aligned to group core principles.
• Maintaining quality by reporting issues and making suggestions for improvement.
• Help sustain a positive work environment.
• Can deal with high volumes of traffic on certain days with notice in the reception area as the reception assist with Bulk Recruitment coordination.

Potential career progression might look like:

• Administration or support roles.
• Property Management Support

To be considered for this fantastic opportunity, please apply online TODAY!

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community. You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion