Receptionist / Office Administration

Our Firm and Culture 

PCL Lawyers is a national law firm with offices in Melbourne, Sydney and Brisbane. Our practice areas include: Building Construction & Property, Commercial, Litigation, Tax, Family and Wills & Estates. 

A mid-size firm, we have a dynamic team of lawyers who are driven to grow and constantly improve. We actively prioritise the nurturing of talent. We have a strong, supportive culture where talent is fostered and staff are empowered to contribute. Our well defined firm culture is genuinely practised and regularly reviewed.

About the opportunity

We are looking for a full-time, permanent Receptionist/Office Administrator based in our Melbourne CBD Office. You’ll be the first person our clients meet with, and you will develop long lasting, meaningful relationships for the people we support and the entire firm. 
  
You will bring professionalism and be an enthusiastic and positive team player. This role requires you to be reliable and have exceptional communication skills. 
  

Key Responsibilities:

• Exceptional and professional phone manner.
• Responding to inbound calls and emails from clients by understanding and interpreting client needs and connecting them with the right legal team members, whilst based on reception.
• Ability to convey clear precise messages. 
• Dealing with new client enquires and accurate capturing of details.
• Ensuring new client details are added to the firms’ database. 
• Cultivating strong relationships with clients and the entire firm. 
• Extend a warm and professional welcome to clients and visitors.
• Ensuring our office meeting rooms and facilities are kept clean and tidy.
• General office management duties to support the day to day running of the office including managing stationary, printers and maintenance of the office. 
• Actively working as a team player and assisting in ad-hoc responsibilities.

Knowledge, Skills & Experience

• Previous experience in a client-facing, reception or administration role ideally within a professional services environment.
• Ability to work autonomously when required.
• Exceptional organisational skills and the ability to multi-task.
• Excellent eye for detail in your document management and collation skills. 
• You’ll be a great communicator both verbally and in writing.
• A true team player with a supportive and kind nature. 

To Apply
  
To be considered for this opportunity, please click on the appropriate link below.
  
Alternatively, for a confidential discussion, please email Larissa Hughes, People & Culture Lead at ********@pcllawyers.com.au

Please note that only shortlisted candidates will be contacted.

For more information please visit pcllawyers.com.au