Receptionist

Your opportunity

Joining Gill and Lane as our Receptionist will see you being the face of our office and the first point of contact for our clients at all stages of their journey with us. If you believe that quality client service can drastically improve the client experience, this is the role for you! 

About the role

In this client focussed role, you will manage incoming telephone calls (we use a multi-line system) to greet our clients and direct their enquiries. You will also be able to grow your administration skills with the below tasks forming part of the role:

•         Maintain and prepare boardroom and interview rooms for client and team appointments

•         Diary and calendar management

•         Manage incoming correspondence, including sorting, scanning and distribution

•         Photocopy, scan and bind documents as requested

•         Manage incoming and outgoing mail

•         General and trust account receipting

•         Facilitate ingoing and outgoing safe custody documents

•         Analyse and maintain systems and processes for efficient and accurate storage of client documents

About you

We are looking for someone who will reflect the quality of service we provide our clients from the first interaction. While experience in an office environment is not necessary, experience in dealing with clients professionally and a desire to forge a career in Client Service/Administration is essential for your success. You will pride yourself on your exceptional communication skills and how you build relationships with our team and clients.

As our receptionist, you will be able to prioritise your work to meet daily deadlines and strong computer skills (we use Microsoft Office).

Why Gill and Lane

Based in Sandgate, we are proud of being a leading Wills and Estates firm for the North Brisbane area. Our passion for what we do is reflected in how our team comes together to deliver exceptional client service and results for our clients.

We invest heavily in our people and offer a supportive and collaborative environment with regular social activities.

This position is offered on a full-time basis and a competitive remuneration and benefits package is on offer to reward your experience.

Our values

Committed: Self-motivated, dedicated and accountable

Communication: openness, honesty and integrity

Care: empathy, rest, patience and openness

Continuous Improvement: Innovation, flexibility and open to change

If Gill and Lane sounds like the type of environment for you to grow your career, apply today! To know more about this role, please call Stephanie Kelly on 0413 631 ***.