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Form of work About Gidgee HealingGidgee Healing (‘Gidgee’) is an Aboriginal Community Controlled Health Service, representing the health needs of Aboriginal and Torres Strait Islander people across the Northwest, and Lower Gulf regions of Queensland. We are committed to supporting Aboriginal communities’ own solutions to living long healthy lives; strengthen their culture; and regain their spirit. Our mission is to provide holistic and culturally appropriate health services, underpinned by a philosophy of community participation, and with a strong focus on care coordination.We provide a broad range of primary health care and aged care services, and we are now the largest Aboriginal Community Controlled Health Service provider by land area in Queensland. Our vast service footprint spans approximately 640,000 km2, including some 11,000 Indigenous people. Our service includes two Hospital and Health Service regions (Central West and Northwest) and shares its boundary with the Western Queensland Primary Health Network (WQPHN).For more information, visit our website at www.gidgeehealing.com Position SummaryTo provide administrative support services and improve outcomes for young people aged 12-25 years affected by mental health and/or alcohol and other drugs, through client centred care, a community orientated approach and through the delivery of sensitive, accessible, and quality services.The emphasis is on: Encouraging help-seeking behaviour by young people, their friends, and families. Responding and providing early intervention services utilising evidence-based practice to provide an integrated model of care for young people at risk of poor mental health and related issues. Increasing the communities’ capacity to identify young people as early as possible who may be at risk of mental health crisis, related issues, and substance use. Ensuring the key components of a young person’s social recovery, including links to education, training, and employment, are central to the care provided. A significant increase in the number of young people that are identified and responded to with evidenced based interventions, at a much earlier stage to reduce the number of young people reaching crisis stage. Functional accountabilities of this role include: Assist with the administrative and reception functions for Headspace; Be the first point of contact for Headspace clients; Maintain the tidiness and effectiveness of the reception area; Answer telephone calls, take messages; Mail distribution; Room bookings; General administrative support. Selection Criteria Desirable possession of a certificate in a relevant discipline (such as Cert III in Business Administration (Medical) or Health Administration) and/or experience in a similar role. Demonstrated ability to work in an administrative role with high work volume, where teamwork, prioritizing tasks and attention to detail is required. Excellent communication skills (including interpersonal, written and verbal), especially with Aboriginal and Torres Strait Islander people. Excellent computer skills including good knowledge of Microsoft Office, Social Networking sites and medical practice software. Demonstrate knowledge and experience with levels of professionalism, confidentiality,…
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