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SalaryBeaumont&Beaumont has been engaged to recruit a number of APS5 Case Coordinators to join an exciting and rewarding team in a major Commonwealth Government Department in Canberra.
The successful candidates will be responsible for making first contact with applicants and assessing their applications. Among other duties you will be required to work directly with applicants, ensure applications are complete, obtain further information where necessary and appropriate, and provide ongoing liaison and support. While the work involves some exposure to complex and possible traumatic material, you will not be required to meet the applicant face-to-face.
As the successful candidate you will have extensive experience working with applications or in a contact officer role. Any previous experience in dealing with vulnerable people, or working in potentially traumatic environments will be highly regarded. The successful candidate will also have the ability to manage high caseloads and meet deadlines.
Experience in compliance or handling difficult conversations within a professional environment is highly regarded.
We welcome applications from all diversity groups including Aboriginal and/or Torres Strait Islander people, mature age candidates and people with a disability.
It is a client requirement that all applicants are Australian Citizens and either hold or are willing to obtain a Baseline security clearance.
For a discreet conversation about this role, please contact Brent Crapp, Senior Associate Consultant, and Maya Trims, Associate Consultant on 02 6126 4*** citing reference number 4614. To apply, please submit your CV in Microsoft Word format via Seek.
