Return to Work Coordinator

Company Description
Our Purpose
We are a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support.
We support whole populations to better outcomes, yet never lose sight of the individual we are working with to build a better life through work and health.
MedHealth is part of the ExamWorks global network which includes Australia, the United States of America, Canada and the United Kingdom, delivering over 2 million medical opinion and case management services annually.
Job Description
To provide proactive claims management and Return to Work support to MedHealth’s injured team members and their support teams.
Some of what you'll do
Includes a combination of the following:

• Claims lodgment and pre-injury average weekly earnings (PIAWE) calculations.
• Collaborate with Payroll and Agents to ensure provision of weekly payments information to Agents to ensure workers are provided appropriate compensation.
• Development and maintenance of claims and return work management documentation and forms.
• Provision of regular reporting on claims across MedHealth to WHS Specialist, Director of People and Culture and relevant HR Business Partners.
• Liaison with injured team members, their internal support team, treating practitioners, Insurance Broker and Insurance Agents to support with claims management and Return to Work.
• Development and support with implementation of Return-to-Work Arrangements focused on an early intervention approach.
• [Seek and obtain information from medical practitioners, rehabilitation providers to ensure appropriate Return to Work supports are able to be completed.

Qualifications
Qualifications and Experience

• Two years prior experience as a Return-to-Work Coordinator
• State based introductory Return to Work Coordinator course
• Desirable but not required, either:

• Cert IV in Personal Injury Management (Return to Work).
• Healthcare qualifications to support with Return to Work (For example Exercise Physiologist, Occupational Therapist etc).

Specific Knowledge and Skills

• Prior experience in injury and claims management.
• Understanding of basic medical terminology.
• General administrative support including word processing, email and Microsoft Office.

Additional Information
You are welcome here:
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Aboriginal and Torres Strait Islander Australians to our team. When you join MedHealth, we want you to bring your whole self to Work – and we value your unique contribution.
You are welcome here.
Our fast-growing team of more than 3,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.