Rostering Officer

Company description:

Certis Security Australia is one of Australia's leading security service provider with over 3,000 employees nationwide, providing our clients with industry leading security services with our state-of-the-art technology and highly qualified staff. As part of the Certis Group, SNP Security and BRI Security deliver integrated security solutions including operations technology, aviation, front-line and concierge security services to clients worldwide.

Job description:

Position Purpose

The Roster Officer is responsible for capturing vacancies on the roster for the next day of operations and seeking available employees to cover vacancies based on EBA restrictions and employee skill levels. This position is operationally critical and is responsible for ensuring that resource requirements are met to run screening operations as per the lane plans decided with the client.

• Take reasonable care for your own health and safety and the health and safety of other people in the workplace.
• Comply with health and safety policies and procedures, including the investigation and reporting of hazards and incidents to your manager.
• Comply with any reasonable instruction related to health and safety.
• Do not interfere with or misuse anything provided in the interest of health and safety.
• Understand and reinforce the requirements of HSE to keep our people safe.
• Meet company HSE requirements.
  

• Capturing post day of operations adjustments from the Business in to workforce to ensure employee pay and contractor billing is accurate
• Backfill absenteeism and sick leave.
• Effective Roster coverage.
• Effective communication with Supervisors, Management and staff throughphone calls and actioning emails
• Ensure that all qualifications, licenses and accreditations required to carry outyour duties are kept up to date
• Ensure critical roles are covered
• Ensure that all tasks are completed in line with the appropriate industrialinstrument
• Ensure the daily roster is presented to the business with full coverage, with novacancies or errors
• Ensuring shifts are covered and potential losses minimized due to vacancies.
• Implement variations to schedule as required by airlines and the client atshort notice

• Adaptability - Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Applied learning - Assimilating and applying new job-related information in a timely manner.
• Contributing to team success - Actively participating as a member of a team to move the team toward the completion of goals.
• Innovation - Generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities
• Commercial acumen - Acting to maximise the contribution of own area to the company's profitability and growth. This involves constantly looking for opportunities to improve business performance; managing business operations to maintain competitive advantage; making cost-benefit decisions; using "business savvy" and consideration of organisational constraints and resources.
• Managing conflict - Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
• Operational decision making - Relating and comparing data on operational (i.e., day to day) effectiveness from different sources; establishing goals and requirements that reflect organisational objectives and values, including the importance of continuous improvement; securing relevant information and identifying key issues, relationships, and cause-effect from a base of information; committing to an action after developing alternatives based on logical assumptions and factual information taking consideration resources, constraints, and organisational values.

• Strong Computer Literacy with Microsoft Software, including MS Word and MS Excel
• Thorough understanding of the terms of industrial instruments covering all staff in Aviation Security Sites.
  

• Previous experience in a scheduling or workforce planning role
• Previous experience with Microster System
  

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees
  

Certis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.

Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.

Sydney Night Patrol & Inquiry Co Pty Ltd
• NSW 400674602
• ACT 17501220
• QLD 41315
• WA SA48240
• NT 345
• SA ISL 178143
• TAS 3020

Certis Security Australia Pty Ltd
• NSW 405149073
• ACT 17501742
• QLD 3158254
• WA SA 72311
• SA ISL 235794
• VIC Z05 798 61S
• VIC Z05 798 40S
• NT 1093
• TAS 458596293