Secretary or Receptionist for Dental Specialist

Perio Focus is a specialist dental practice in Periodontics and Implant Dentistry. We are patient focused and committed to providing excellent patient care. 

To help us focus more on our patients, we are EXPANDING our team and seek a motivated and competent SECRETARY/RECEPTIONIST in a Full Time capacity for our Wembley practice. 

Your responsibilities include:

• Optimizing the doctors schedule
• Managing patient contact in person and over telephone in a professional and friendly manner
• Liaising with other health professionals on behalf of the patient
• Responding and handling patient matters (including solving their concerns and answering their queries)
• Accurately manage patient data and information
• Compiling referrals and reports for all patient and practice related correspondence
• Settling accounts on the day of appointment and all credit control
• Practice opening and closing duties
• Miscellaneous practice administration duties

Our ideal team member is someone who

• Has 2 yrs experience in any busy specialist practice focusing on ELECTIVE procedures. We are particularly interested in transferable skills from Cosmetic Surgery practices, plastic surgery practices
• Values the patient and their experience
• Is invested in retaining the patient within the practice. 
• Understands the importance of their role in developing an elite practice through appointment optimisation. 
• Is solution oriented and self motivated. 
• Has strong organisational and time management skills to achieve this.
• Demonstrates exceptional ability to communicate with patients in an empathetic and professional, and the broader team in a collaborative environment

We’re keen to offer the ideal person a role that provides:

• Competitive remuneration based on work ethic, reliability and integrity. 
• Work in a supportive and friendly team environment, where initiative is valued and rewarded
• No late hours and weekend work
• Opportunities for growth, development and career progression
• Regular Social Events every year (we love food)

More than just a skills-based role, we’re looking for a person with the right attitude and fit for our small team (currently sitting at 7)

If that’s you, email DIRECTLY to *******@periofocus.com.au