Medical Secretary / Receptionist

Western Cardiology is a large privately owned specialist practice, with multiple service locations throughout the metropolitan and regional area.

About the Role

We are currently searching for a highly organised and detail-orientated Medical Secretary/Receptionist to join our team.

As a Float Medical Secretary/Receptionist within our Cardiology practice, you will be have a crucial role in providing flexible coverage within the Administration team. Your key responsibilities will involve proficiently managing administrative tasks, coordinating appointment schedules, overseeing medical records, and delivering exceptional customer service to patients and healthcare providers. Additionally, you will provide Reception support as needed.

Hours: 38 per week, Monday to Friday. Work hours will fall between 8.00am - 5.30pm. Flexibility is required with start and finish times to meet clinic requirements.

Role Responsibilities:

• Provide comprehensive secretarial support, including clinic co-ordination and preparation, and diary management.
• Deliver excellent customer service to patients.
• Communicate effectively with patients and healthcare providers regarding appointment details/changes, referrals and test requirements.
• Ensure patients are fully informed of all costs/fees and our payment policy.
• Coordinate hospital bookings for procedures, tests and admissions.
• Ensure consulting rooms are well prepared.
• Manage administrative tasks, including data entry, filing, and record-keeping, ensuring all paperwork and documentation are complete and accurate.
• Provide reception support as needed.
• General office administration – perform other duties as required.

About You:

• Experienced Medical Secretary or similar role.
• Proficient in medical practice management software.
• High level of patient care/customer service and excellent communication skills.
• Ability to multitask, prioritise, and manage time effectively.
• Strong attention to detail and accuracy.
• Proficient in dictaphone typing; knowledge of medical terminology is vital

We Offer:

• A competitive salary.
• A healthy work-life balance - 38 hours per week, Monday to Friday.
• A friendly and supportive team environment.
• Stability in a long established business.

We would love to hear from you so please click “Quick Apply” to submit your Resume and Covering Letter.

Confidentiality will always be paramount in our dealings.
Australian Citizens or Permanent Residents will only be considered, no recruitment agency applications.

Short listing for this position will commence immediately. Only short listed applicants will be contacted.

For further information, please email **@westerncardiology.com.au.