Senior Account Manager - Workers Compensation

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flex for balance and the support you need. So come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let’s care for everyone’s tomorrow so we can create a better future together.

Senior Account Manager - Workers Compensation - Sydney NSW

The primary purpose of this role is to manage a portfolio of predominantly large and complex corporate clients across Workers Compensation products to achieve retention targets by supporting client’s Workers Compensation objectives and customer service levels to ensure an ongoing pipeline of consolidation and new business opportunities to support divisional growth targets.

You'll be responsible for:

• Formulating, implementing, managing, and adapting as required, complex Client Strategy Plans and a tailored Customer Value Proposition of customer accounts to achieve retention targets.
• Acting as the main interface between the customer and the organization to ensure an optimal level of service is provided at all times and continually seek the opportunity to participate in customers' strategic business plans at a senior and executive level.
• Identifying, documenting, and implementing effective account retention and defense strategies for all customers at all times to promote customer retention.
• Ensuring the successful onboarding and transitioning of new clients.
• Implementing and using appropriate sales methodologies, strategic selling practices and effective negotiation skills including participation in underwritten pricing with underwriters.

Important to your success:

• Relevant experience managing customer accounts or professional consulting.
• Relevant experience in Workers Compensation, risk management, WH&S, or Workers Compensation claims/underwriting.
• Good technical knowledge of relevant lines of insurance and all associated legislation.
• Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact, and influence.
• Adept at proactively building and maintaining professional relationships and networks at senior and executive levels to enhance industry positioning, exchange knowledge and elicit beneficial outcomes.
• Demonstrates strong presentation skills that are engaging and impactful.

What's on offer?

• Be part of a team that’s open-minded, supportive, approachable, and genuinely focused on customer outcomes.
• You’ll be given the opportunity to make a meaningful impact on how we do things.
• As we embed a customer-focused strategy across everything we do, you’ll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers, and our community.
• Allianz is a leading global insurer and a place where you can grow your skills and develop your career with the support of your leaders.

About us

Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. We support flexibility so please discuss your needs with us during the process.

Let’s care for tomorrow. For a career with plenty of room to grow. Care to join us? www.allianz.com.au/careers

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