Address
Form of workBenefits of working at Tank Vision
• Great culture
• Highly motivated, driven yet friendly team
• Attractive base salary plus bonus structure
• Join a supportive workplace where great work is recognised and appreciated
About us
Tank Vision is a leading Sydney based commercial/industrial water storage tank manufacturer. We have built a reputation over 12 years for delivering professional water storage solutions on a wide range of projects within the commercial, healthcare, retail, industrial, transport & data sectors in Australia, New Zealand and the Pacific Islands.
We are at the forefront of new and innovative product design, and through successful project delivery, we have built a strong repeat client base.
About the Role
As the Service Account Manager you will spend your day to day
• Building the Tank Vision Service brand by managing your busy quote portfolio, ensuring quick turnaround times and accurate quotations that our customer can trust
• Delivering an excellent customer experience throughout your dealings. Customers are your number one priority
• Building and developing our customer base by providing a unique and professional customer experience
• Developing strong customer relationships with preferred clients, ensuring repeat business
• Manage an active asset register and service calendar, ensuring our client’s tank servicing is kept up to date and compliant with Australian Standards and relevant codes
• Pro-actively contacting and connecting with facility managers who are responsible for the servicing of our tanks – sell the value!
• Educate and inform your customers about tank servicing requirements – learning standards and technical information
• Monthly reporting and forecasting on service performance – be analytical
• Working closely as a team with the Business Development Manager and Project Manager for Service to ensure your customers expectations are met and exceeded!
Skills and Experience
• Great communication skills – written and verbal
• Strong ability to prioritise and manage your time effectively
• Team player – this is critical in ensuring best outcomes for your clients
• Open and receptive to technical learning and training
• Ability to understand technical terminology and a willingness to learn and understand the relevant codes and standards.
• At least 5 years in a similar role/s within fire, plumbing, HVAC or commercial cleaning sales.
• Demonstrated examples of converting leads, growing sales revenue, and hitting budgets
• Existing industry network would be an advantage.
• An understanding of building services, Capex budgets, asset registers
• Experience using a trades-based software such as Simpro, Aroflo would be highly regarded
• Ability to review service reports and upsell required refurbishment works.
• Ability to review sales data, conversion rates and accurately update CRMs.
• Ability to talk to clients, understand their needs and close the sale.
How to Apply
Does this sound like you? To apply, please submit your resume and a cover letter outlining how your abilities and experience can enhance our services.
Please click the 'Apply’ button below.
For a confidential discussion about the position, please contact Stephanie Armstrong on 02 9832 2015 or email stephanie@tankvision.com.au
Please be aware that we cannot respond individually to each applicant. Only those applicants that are successful in passing the first round will be contacted. To those that are unsuccessful, we value your time and thank you for your application to join our organisation.
