Team Leader, Detection Aml Operations

About the Role

• Join ASX 100 finance leader!
• Melbourne or Brisbane, based role.

Join Bank of Queensland’s Financial Crime Operations division that is dedicated to protecting customers, in disrupting and preventing criminal financial activities including money laundering, terrorism financing and other serious crime. 

Reporting to the Manager AML Operations, the Team LeaderDetection AML Operations is accountable for overseeing the day-to-day AML/CTF operational obligations in first-round critical analysis and assessment of alerts generated for Screening of BOQ customers or payments for Sanctions risk, PEPs, Relatives/Close Associates, Adverse Media, and Third-Party Risk. Providing operational support and coaching to analysts for financial crime risk (e.g. money laundering, bribery and corruption, Sanctions, terrorist financing, politically exposed persons etc.) and financial crime operational output. 

This role is also accountable for ensuring compliance with regulatory report exception handling for Threshold Transaction Reports (TTRs) and International Fund Transfer Instructions (IFTIs) as well as supporting improvement initiatives. This role will have the opportunity to influence change and help grow our first line Financial Crime Operations team, in line with the Groups strategic priorities. 

Responsibilities of the role will include:

• Day-to-day AML/CTF operational obligations of financial crime tasks, such as screening customers and payment alerts, transaction monitoring alerts, regulatory report exception handling (TTR & IFTI) including authorising and submitting (where delegated) and completing 4-eye checks of escalated investigations. 
• People leadership fundamentals, including leading weekly huddles, monthly 1:1s performance reviews, supporting development plans, providing guidance, instruction, development, and monitor performance deliverables.
• Compliance with internal financial crime policies and external regulatory obligations is met, including ensuring analysts maintain accurate and factual record keeping on all case files.
• Time critical deadlines and Service Level Agreements (SLAs) are met – on a daily basis. 
• Resolve and approve exceptions that result from Threshold Transaction Reporting (TTR) and/or International Funds Transfer Instruction (IFTI) Reporting.
• Promote a risk-aware and continuous improvement culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.
• Drive and maintain a high performing, spirited and inclusive team culture. 
• Keeping abreast of emerging ML/TF trends and issues, including AUSTRAC typologies.
• Maintain and build effective relationships with peers, including FCO leadership and stakeholders across the Group. 

About you

To be successful in this role you must have demonstrated leadership experience, SME knowledge and experience of the Australian regulatory landscape, be multi-disciplined across financial crime in areas such as Sanctions, payment and customer Screening, ECDD, IFTIs and possess an awareness of the financial crime landscape – typologies, crime type, current and future trends/threats.

The following criteria will also be considered when reviewing applicants: 

• Demonstrated knowledge of Sanctions landscape including risk identification, assessment, management and timely mitigation (essential).
• Demonstrated operational experience in banking, financial crime operations team and/or effective leadership.
• Demonstrated knowledge of screening customers and payments for watchlist categories (PEP, AM, RCA, etc).
• Demonstrated ability to prioritise and execute tasks efficiently and strong interpersonal, written and verbal skills.
• Excellent analytical, problem-solving, and risk-based decision-making skills with a strong eye for detail.
• Experience in identifying ML/TF and other financial crime typologies making risk-based decisions as appropriate. 
• Strong knowledge of Financial Crime typologies and understanding of the AML/CTF Act and Rules, Financial Crime risk including ML/TF and other relevant legislation including Privacy Act and Criminal Code.
• Strong report writing skills and able to convey complex information and in a clear manner.
• Working knowledge or experience in application Netreveal (NROD), Temenos, SWIFT, Dow Jones and AUSTRAC online portal (desirable).

About Us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our Perks

• Flexible working arrangements
• Discounted financial products
• Salary sacrificing options
• Paid parental leave with no minimum
• Purchase annual leave
• Discounted private health insurance plan
• Employee Assistance Program (EAP)
• Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
• BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

How to Apply

To apply for this role at #boqgroup, follow the links or apply via our Careers Page. 

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.