Ve Senior Services Officer

Overview:
Full Time Continuing & Fixed Term Positions
HEW 6 + 17% Superannuation
Based at the Melbourne CBD campus, with a hybrid and flexible working arrangement
About the Role
As a VE Senior Services Officer, you will join a high-performing team operating under a shared services model for the College of Vocational Education (VE). You will provide administrative expertise for activities relating to quality and compliance.
This is an exciting opportunity to contribute to quality and compliance activities relating to vocational programs delivered by RMIT (i.e., business and enterprise, creative industries, future technologies, social care and health, and built environments and sustainability). You will develop new skills and a breadth of experience and have a genuine impact on the RMIT vocational education community.
About You
You will be a strong team player, with a dynamic and flexible approach to work. You are motivated by working on multiple projects and tasks concurrently and enjoy being part of a team where no two days are the same.
To be successful in this position, you’ll have:
Highly developed interpersonal skills and proven ability to build and maintain strong collaborative working relationships with various internal and external stakeholders.
Excellent problem-solving skills, including demonstrated experience developing and delivering complex written reports to a high standard and with a high level of attention to detail.
Demonstrated experience in providing high quality customer service to internal and external stakeholders and experience managing complex queries in a fast-paced, large scale environment.
High level oral and written communication skills, with a proven ability to communicate effectively with a broad range of individuals and groups from diverse backgrounds.
Ability to show flexibility and initiative by working independently and with limited direction, and effectively within a dynamic small team environment.
Proven significant administrative experience in planning, organising and prioritising work in a busy environment with multiple and conflicting priorities and competing deadlines.
Demonstrated expertise in developing, recommending and implementing changes and improvements to administrative procedures and functions.
Demonstrated ability to use information and communication technologies effectively, including Microsoft suite, web and email software and database use.
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the College of Vocational Education
The purpose of RMIT’s College of Vocational Education (VE) is to empower learners and our industry, community and government partners to succeed in the new world of work. Our five-year strategic roadmap, ALiVE@RMIT, purposefully guides everything we do in vocational education to deliver our vision: to position RMIT as a leading multi-sector provider with global impact and influence.
Planning and Resources
Our planning and resources function puts the student at the centre of our thinking through a precinct- based approach that delivers the right support where it is needed most. This enables us to deliver a consistent student and staff experience with differentiation between whole of college services and bespoke units or functions. The shared services model that underpins this team is designed to assist with flexible resourcing and service delivery to meet the cadence, requirements and nature of university business.
To Apply
Please submit your CV and cover letter addressing your suitability for this position by clicking on the ‘Apply’ link below.
For further information about this position, please see the Position Description hyperlinked below or contact Medina (Talent Acquisition) via email at .
#LI-Hybrid
Applications Close: 22 Jan 2024 11.59 pm
RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT. To discuss adjustment requirements, please contact Kassie (Senior Talent Acquisition Advisor), via or visit our Careers page for more contact information -
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