Village Support Officer

Peace of mind provider or as we call it, Village Support Officer.

Do you get joy from being a valued support to people?

Do you want to work for an organisation that genuinely cares for both its employees and customers?

Then look no further, it's time to unlock your future with Keyton!

Benefits

• Training provided
• Competitive hourly rate + casual loading
• Working with a supportive and fun team
• Thrive as part of a strong team in an exceptional work environment
• Career development and growth opportunities
• Employer referral program
• Annual vaccinations and skin checks
• Health & Wellbeing and Reward Program
• Unmind mental wellbeing app access
• Excellent company discounts and benefits on offer

The Role

Set high in the suburb of Belrose, Glenaeon is a vibrant retirement village with panoramic views of the ocean and acres of native bushland, which offers quality amenities, friendly neighbours and a tranquil setting for our residents and their families. Glenaeon comprises both serviced apartments and independent living units (not residential aged care).

Our lovely team at Glenaeon are currently seeking a Village Support Officer to join them on a casual basis.

Shifts

• Shifts will involve working a mix of morning shifts and afternoon/evening shifts (active) with a sleepover (inactive)
• Additional assistance will be required for leave coverage
• Please note the successful candidate MUST be available for afternoon/overnight shifts

Reporting the Village Manager, your duties will include:

• Assisting with our colourful village events
• Assisting to serve meals & beverages
• Overseeing our community facilities
• Responding to resident enquiries
• Responding to call outs
• Undertaking first aid
• Initiating emergency services where required
• Basic admin tasks
• Conducting welfare checks on residents

About You
The successful candidate will be enthusiastic, committed, dependable and have a commitment to providing exceptional customer service. A professional and positive approach is required at all times to ensure that all residents' needs are met. A background in either hospitality or aged care would be advantageous although not essential, as well as having the following:

• A current First Aid & CPR Certificate (or be willing to obtain)
• The ability to make decisions and remain calm under pressure
• Be motivated and able to take initiative
• Basic computer skills

Grow your career at Keyton
With more than 75 villages and 17,000 residents nationally, Keyton (previously known as Lendlease Retirement Living), is one of Australia's leading owners and operators of retirement living communities.

Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units who all have one thing in common: we all lead with heart, and we're committed to creating caring and fun-filled retirement communities.

Join us in this exciting period of change, now as a standalone business, focusing on what works best for our people and customers whilst continuing to build our legacy as Keyton.

What do we do?
Our purpose is to create places where communities thrive not only for our customers but importantly for our employees.

We do this through creating safe, secure and connected independent living communities where residents have the choice and opportunity to pursue active and social lifestyles, close to essential amenities and services.

We are passionate about what we do - and we are always leading with heart.

It's time to unlock your future with Keyton.

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October, with supporting documentation prior to joining. For selected roles, pre-employment medical assessments will also be required prior to any employment offers being made.