Work Coordinator

What do Grosvenor Do?

Grosvenor Engineering Group are trusted building services partner to leading property portfolios across ANZ. We are passionate about delivering outcomes and long-term value for building owners, managers and their occupants.

With a footprint of 21 branches across Australia and New Zealand, our clients are supported by a workforce of over 830 employees which include specialist engineers, technicians, project managers, estimators, site personnel and service specialists.

Due to continued growth, we are seeking aWork Coordinator to join the team.

This unique role will give you the opportunity to work out of our Keysborough Office. Facilitating daily administration, work scheduling and database management for our talented team of technicians.

The Role: 

• Manage daily administration activities i.e. scheduling work, managing client calls and purchase orders. 
• Maintain client portals, generate invoicing and work orders in order to meet client KPIs
• Coordinate subcontractor administration and support with monthly reporting
• Manage inbound calls from clients and technicians. 

Selection Criteria: 

• Previous experience working in a customer service based role
• Ideally has exposure in the Service industry - however not essential
• Confident with technology and can work within complex in house systems, including MS Word, Excel and Outlook
• Willingness to learn, with excellent communication skills
• Strong time management skills and attention to detail
• Possess a positive, proactive customer focused approach
• Graduates encouraged to apply, with training facilitated for the right candidate

Why Grosvenor?
Join our team and enjoy a range of fantastic benefits! In addition to a competitive salary, superannuation, and car allowance, we offer:

• Comprehensive Perks: Enjoy discounts on a variety of expenses, including Health & Pet Insurance, Flights, and Car Rentals.
• Job Security: Be part of a stable and secure work environment.
• Collaborative Team: Work alongside dedicated and passionate colleagues, all committed to delivering top-notch proactive service to our clients.

Come be a part of our team, where your well-being and career growth are a priority!