Customer Advocacy Specialist jobs in Victoria

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CUSTOMER EXPERIENCE SPECIALIST

The continuous measurement of ahms member sentiment, leveraging our Voice of Customer and NPS measurement programs. Harnessing both quantitative and qualitative data from ahms member measurement programs, to extract actionable i...

CompanyMedibank
AddressMelbourne, VIC
CategoryAdministrative
Date Posted a month ago See detail

Customer Experience Specialist

Medibank

Melbourne, VIC

The continuous measurement of ahms member sentiment, leveraging our Voice of Customer and NPS measurement programs. Harnessing both quantitative and qualitative data from ahms member measurement programs, to extract actionable i...

Customer Banking Specialist - Charlton

Atlamgroup

Charlton, VIC

Before applying please ensure you are available to cover the following roster20 hours per week:Monday 9.15am 1.15pmTuesday 9.15am 1.15pmWednesday 9.15am 1.15pmThursday 9.15am 1.15pmFriday 9.15am 1.15pmDo work that matte...

Senior Customer Contact Specialist

Atlamgroup

Melbourne, VIC

A purpose-built challenger bank, built on old-fashioned values like integrity, trusted relationships and an enterprising spirit. We started from a PowerPoint and a bold vision to make a difference in Australian business banking. W...

Senior Customer Service Specialist

Asea360 Consolidation Pty Ltd

Tullamarine, VIC

Accurately process and register client orders promptly. Provide timely status updates to clients, coordinating with overseas agents for seamless order movements. Monitor order progression to ensure timeliness. Generate and maintai...

Customer Value Specialist - Swanston Street PT 30

Bupa

Melbourne, VIC

Providing individual recommendations of the most suitable health and wellbeing products based on the customer needs, showcasing the value and benefits of these products for easy decision making. Working within the wider community...

Health & Wellbeing Specialist - 12m FTC - Truganina Customer Fulfilment Centre

Coles Supermarkets

Truganina, VIC

Provide specialist injury management, rehabilitation, and operational support to drive return to work outcomes for non-work and work-related injuries. Provide guidance & support in early intervention & prevention programs. Design,...

Collections and Customer Service Specialist

Moula

Melbourne, VIC

Deliver exceptional customer conversations. Perform all Collections and servicing tasks to the highest standards. Ensure that any customer disputes are handled professionally. Provide financial analysis and support to respond t...

Customer engagement specialist - marketing

Gmhba

Geelong, VIC

Are you experienced using Salesforce Marketing Cloud?. Is Digital Marketing Content your specialty?. 12-month Fixed Term Part Time (0.6) Opportunity | Geelong Head Office | Hybrid Working. Developing and executing digital acquisit...

Health & Wellbeing Specialist - 12m FTC - Truganina Customer Fulfilment Centre

Coles Group

Melbourne, VIC

Relationship Building and ManagementDevelop, maintain, and prioritize relationships with key stakeholders to achieve specific goals Account Retention and ExpansionProactively identify opportunities for expansion and limit risk o...

Senior Customer Contact Specialist

Judo Bank

Melbourne, VIC

Being an expert in looking after our customers Solving problems and being able to provide advice to others in the team youre supporting so they can excel Working in a diverse workforce where you can bring your own capabilities, e...

Senior Customer Contact Specialist

Judo Bank

Melbourne, VIC

Being an expert in looking after our customers. Solving problems and being able to provide advice to others in the team you're supporting so they can excel. Working in a diverse workforce where you can bring your own capabilities,...

Customer Service Specialist (Hybrid - Remote & On-Site)

Ron Finemore Transport Services

Wodonga, VIC

$28 - $36 an hour

Serve as the first point of contact for customer inquiries via phone, email, and live chat. Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining...

Customer Service Specialist

Talent Right

Melbourne, VIC

$70,000 - $90,000 a year

Key role in daily operations. Thriving family-owned business with a vibrant team culture. Work in a newly constructed, custom facility. Handle incoming calls with excellence, ensuring a superior service experience for customers. F...

Customer Experience Specialist

Kinetic

North Melbourne, VIC

$36,309 - $36,309 a year

Participate as a member of an extended service team in line with organisational values. Professional telephone duties including answering inbound and outbound customer service calls, taking, and disseminating messages effectively...

Customer Relations Specialist

Patterson Cheney Cars And Trucks

Dandenong, VIC

Hybrid work available once training is complete

Answer incoming phone and internet enquiries in a highly professional and engaging manner.. Supporting our cars and truck dealerships by fulfilling requests, clarifying desired information, completing bookings and appointments an...

Customer Experience Specialist

Kinetic

North Melbourne, VIC

Participate as a member of an extended service team in line with organisational values. Professional telephone duties including answering inbound and outbound customer service calls, taking, and disseminating messages effectively...

Customer Service Specialist, Strategic Accounts

Dsv Road Transport

Melbourne Airport, VIC

Work together with Strategic Accounts team to ensure quality and accuracy of work delivered. Carry out work flow processes in accordance with management directive, customer instructions, SOPs and specified requirements. Establish...

Customer Service Specialist

Commonwealth Bank

Victoria

Provide a high level of empathy and emotional intelligence during interactions. Support internal and external customers with solutions to a wide range of complex banking enquiries and complaints. Evidence an ability for analytic p...

Customer Service Specialist - Metrix

Talent Right

Melbourne, VIC

Key role in daily operations. Thriving family-owned business with a vibrant team culture. Work in a newly constructed, custom facility. Handle incoming calls with excellence, ensuring a superior service experience for customers. F...

Customer Relations Specialist

Patterson Cheney Cars & Trucks

Dandenong, VIC

Answer incoming phone and internet enquiries in a highly professional and engaging manner. Supporting our cars and truck dealerships by fulfilling requests, clarifying desired information, completing bookings and appointments and...

Customer Success Specialist - SaaS Platform

Attribute Group

Melbourne, VIC

Lead the onboarding process for new customers, ensuring a smooth transition to the platform. Build strong relationships with customers, serving as their trusted advisor and advocate. Provide proactive support and guidance to help...

Customer Success Specialist - SaaS Platform

Atlamgroup

Melbourne, VIC

This hugely successful local technology business has over 300 customers in Australia and is about to scale across the US. It is the perfect time to join a business like this, presenting the opportunity to actively impact their jou...

Customer Care Specialist

Zenu Real Estate

Cremorne, VIC

$60,000 - $65,000 a year

Deliver world-class support to customers remotely via digital channels and over the phone. Share the benefits of Zenu with our customers. Provide accurate, valid and complete information by using the right methods/tools. Build rap...

Customer Care Specialist

Genobile Saba

Melbourne, VIC

Respond promptly and professionally to customer inquiries via phone and email.. Assist customers with order placement, product inquiries, and account management. Address and resolve customer concerns with empathy and efficiency,...

Customer Care & Sales Order Entry Specialist

Sodastream

Knoxfield, VIC

Monitor and process incoming EDI and manual orders while collaborating with the relevant stakeholders to meet customer demands. Facilitate the resolution of order discrepancies relating to data integrity, shipping issues, pricing...

Customer Service Specialist

Oterra Australia Pty. Ltd.

Camberwell, VIC

Dealing with general customer queries through phone & email. Processing customer orders in SAP. Handling replenishment from supplying plant into ANZ & inbound into 3PL. Issuing delivery order (DO) to 3PL. Follow up with order quer...

Customer Service Specialist

Bertazzoni Australia

South Melbourne, VIC

Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide technical assistance and troubleshooting support for our products. Collaborate with other departments to resolve complex technic...

Customer Service Specialist

Sj Personnel

South Melbourne, VIC

Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide technical assistance and troubleshooting support for our products. Collaborate with other departments to resolve complex technic...

Customer Value Specialist - Greensborough

Bupa

Greensborough, VIC

Providing individual recommendations of the most suitable health and wellbeing products based on the customer needs, showcasing the value and benefits of these productsfor easy decision making.. Working within the wider communit...

Customer Service Specialist

Globird Energy Pty Ltd

Ringwood, VIC

Deliver a Red-Carpet service by addressing a diverse array of customer needs through calls, email, and live chat, all while maintaining strict compliance with regulatory requirements and adhering to our quality assurance framework...