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Customer Success Director jobs in Richmond, VIC

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DIRECTOR OF CUSTOMER SUCCESS

Serve as the single point of Customer accountability who is responsible for the orchestration of all Signature deliverables, experience, and customer health. Build and cultivate executive-level relationships with the customer's IT...

CompanySalesforce.com, Inc.
AddressMelbourne, VIC
CategoryAccounting & Finance
Date Posted 2 months ago See detail

Director of Customer Success

Salesforce.com, Inc.

Melbourne, VIC

Serve as the single point of Customer accountability who is responsible for the orchestration of all Signature deliverables, experience, and customer health. Build and cultivate executive-level relationships with the customer's IT...

2 months ago seen See more...

Operations Team Lead (Customer Success Team)

Fusion5

Melbourne, VIC

Are you an Operations Superstar? Do you want your career to be as important to your employer as it is to you? Do you want to work in a great company with the freedom to make things happen? Do you thrive working within a fast-paced...

6 days ago seen See more...

Customer Success Manager

Noggin

Melbourne, VIC

You will retain and increase Noggins revenue from existing customers through effective client relationship management and business development resulting in contract renewals, increased product utilisation, upgrades, new systems,...

6 days ago seen See more...

Customer Success Manager

Teradata Group

Melbourne, VIC

Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, customer value, satisfaction, and retention within the assigned accounts. Develop and establish new relationship...

6 days ago seen See more...

Customer Success Manager - Australia

Sitetracker

Melbourne, VIC

Adept at creating and executing a success plan; with a particular focus on business outcomes or business value realization for the customer. Demonstrated experience working with mid-tier customers, ideally $500k - $700k annual con...

6 days ago seen See more...

Customer Success Manager

Blueapache

Melbourne, VIC

$85,000-90,000 per year

Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...

a week ago seen See more...

Enterprise Customer Success Manager - ANZ (Melbourne based)

Cyberark

Melbourne, VIC

Permanent

Own and oversee for the customer's onboarding, adoption, and advocacy across a portfolio of customers. Work with the customer to build success plans, establish critical goals, to aid the customer in achieving their objectives. Des...

2 weeks ago seen See more...

Customer Success & Quality Assurance Manager

Adflex Marketing

Richmond, VIC

# 1 - You must be a superstar with a can-do, team player attitude! Experience in a fundraising direct sales agency, fundraising agency and/or a direct sales agency is preferable. Strong attention to detail and process-oriented. H...

3 weeks ago seen See more...

Customer Success Manager

Pointer Strategy

Melbourne, VIC

Permanent

Understand our client's needs and help them realise the benefit of expanding their use of our platform. Ensure clients are getting value from our platform. Impacting revenue by preventing churn and upselling existing clients. At l...

2 weeks ago seen See more...

Director, Student Success and Teaching Excellence

Monash College

Melbourne, VIC

Provide strategic leadership and oversight for Student Success and retention in all College programs Develop strategies to enhance teaching staff capabilities and promote professional teaching practice Lead initiatives to improve...

a week ago seen See more...

Customer Success Manager - ANZ (Melbourne based)

Zoom

Melbourne, VIC

Permanent

What you can expectAbout the TeamWhat were looking forExperience of working in a Customer Success role within the SaaS/UCaaS or CCaaS industryHave experience in Customer AdvocacyHave a proven track record of customer retention an...

2 weeks ago seen See more...

Customer Success Manager

Trustpilot

Melbourne, VIC

Establish a relationship with our customers that ensures customers overall adoption and satisfaction with Trustpilot products, which will strengthen their adoption and ensure subscription renewal and reduce churn. Own the success...

2 weeks ago seen See more...

Customer Success Manager

Fujifilm Business Innovation

Melbourne, VIC

Exciting opportunity to join a market-leading global organisation. Thrive in a dynamic workplace where innovation and initiative is valued. Roles based out of Canberra, Brisbane, Sydney and Melbourne. Align account strategy wit...

3 weeks ago seen See more...

Technical Customer Success Consultant.

Ordermate

Port Melbourne, VIC

Liaising with customers, stakeholders and staff regarding our customers' technical queries. Focus on solving enquiries in the best interest of our customers and in a timely manner. Ensuring customers are happy with the support pro...

6 days ago seen See more...

Customer Success Manager

Swoop Aero

Melbourne, VIC

$90,000-115,000 per year

As a Customer Success Manager (CSM), you will play a pivotal role in ensuring our customers achieve their desired outcomes and derive maximum value from our products.Key ResponsibilitiesCustomer Onboarding Lead the onboarding pro...

4 weeks ago seen See more...

Timely - Customer Success Coach (Melbourne, Australia)

Evercommerce

South Yarra, VIC

Permanent

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and...

a month ago seen See more...

Customer Success Specialist

Asahi Beverages

Melbourne, VIC

Permanent

Maintain and Grow Distributions: Drive growth in our Inside Sales Universe. Sell In Game Plan/NPD Initiatives: Promote new product development initiatives to your Inside Sales Universe and support field teams with gap closing init...

a month ago seen See more...

Customer Success Coordinator

Intelligencebank

Southbank, VIC

Contract

Be the first point of contact for Helpdesk tickets from customers. Investigate and respond to Helpdesk tickets and other tasks as assigned in accordance with SLAs and any established deadlines. Configuration of platform as requir...

a month ago seen See more...

Customer Success Launch Intern

Crowdstrike

Melbourne, VIC

Training

Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career...

a month ago seen See more...

Customer Success Manager

Trellix

Melbourne, VIC

You will be considered the lead customer liaison for strategic accounts Develop a trusted advisor relationship with customer key stakeholders and executive sponsors to fully understand customer's business strategy, technical envir...

a month ago seen See more...

Customer Success Consultant

Phocas Software

Melbourne, VIC

$85,000-113,000 per year

experience in a Customer Success or Account Management role, ideally within a SaaS environment. ability to understand your customers' industries, opportunities and challenges. interest in customer relationships focusing on retenti...

a month ago seen See more...

Customer Success Manager

Relx

Melbourne, VIC

Developing new relationships and being a trusted advisor to clients. Facilitate product development and identify requirements in relation to organizations ambition - navigate customer queries with relevant internal stakeholders....

2 months ago seen See more...

Sales PA to Successful Director | Entry Level | Award Winning Agency

Innovative Talent Recruitment

Melbourne, VIC

General Admin - processing files to give to Sales Admin. Prospecting and buyer activities. Marketing and Advertising activities. Attending Property Inspections. Prepare contracts and liaise with conveyancers. MOST IMPORTANTLY...W...

2 months ago seen See more...

SMB Customer Success Manager

Darktrace

Melbourne, VIC

Manage a portfolio of existing Darktrace customers, ensuring that each customer gains maximum utility from their Darktrace deployment. Manage customer escalations to resolution, leveraging cross-functional teams within the busines...

2 months ago seen See more...

Customer Success Manager

Salesforce

Melbourne, VIC

Be the trusted point of contact for Marketing Cloud Signature customers.. Craft and implement a tailored Success Path, managing the Signature experience and customer health.. Forge strong bonds with customer IT and business leader...

2 months ago seen See more...

Customer Success Manager

Techium Consulting Group

Melbourne, VIC

$110,000 - $130,000 a year

Demonstrated track record of high performance. Bring energy and innovative ideas to the team. Enjoy understanding customers' businesses and needs. Go above and beyond to achieve the right outcomes. Genuine in your efforts and supp...

2 months ago seen See more...

SMB Customer Success Manager

Darktrace

Melbourne, VIC

Manage a portfolio of existing Darktrace customers, ensuring that each customer gains maximum utility from their Darktrace deployment. Manage customer escalations to resolution, leveraging cross-functional teams within the busines...

2 months ago seen See more...

Customer Success Manager Lead, APAC

Upguard

Melbourne, VIC

Project management and driving success with customers around the world. Being the customers advocate internally. Building productive relationships with customers. Managing the APAC CSM team and being responsible for future hiring...

2 months ago seen See more...

Customer Success Manager

Techium Consulting Group

Melbourne, VIC

Demonstrated track record of high performance. Bring energy and innovative ideas to the team. Enjoy understanding customers' businesses and needs. Go above and beyond to achieve the right outcomes. Genuine in your efforts and supp...

2 months ago seen See more...

Customer Success Specialist - SaaS Platform

Attribute Group

Melbourne, VIC

Lead the onboarding process for new customers, ensuring a smooth transition to the platform. Build strong relationships with customers, serving as their trusted advisor and advocate. Provide proactive support and guidance to help...

2 months ago seen See more...

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What should I search to find Customer Success Director jobs in Richmond, VIC?

People who searched for Customer Success Director jobs in Richmond, VIC also searched for Customer Service Officer, Customer Experience Consultant, Customer Support, Director Strategy, Group Director, Customer Support Consultant, Executive Director, Director Of Sale, Customer Service Representative, Customer Success Lead, Customer Success, Customer Service Manager, Director Finance, Customer Service Team Leader, Customer Care, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

What companies are hiring for Customer Success Director jobs in Victoria?

The top companies hiring now for Customer Success Director jobs are Onside,

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